Ashli Vaughn
Niles
Summary
Experienced in food service and manufacturing environments, demonstrating adherence to health department regulations and sanitation standards. Developed innovative recipes for beverages while maintaining inventory levels and ensuring compliance with safety procedures. Proven ability to provide excellent customer service and maintain a clean work environment, contributing to overall operational efficiency. Skilled in utilizing point-of-sale systems for accurate sales reporting and documentation.
Overview
14
14
years of professional experience
Work History
Barista
Target
Granger
10.2024 - 06.2025
- Adhered to health department regulations concerning sanitation standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Maintained calm demeanor during high-volume periods and special events.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Final Finisher
Thor Motor Coach
Elkhart
04.2017 - 04.2018
- Performed minor repairs on tools used in the finishing process when needed.
- Performed all necessary trimming, filing, and grinding operations to complete parts to the required specifications.
- Assembled small components with hand tools such as screwdrivers and wrenches.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
Assistant Manager
Midwest Cellular
South Bend
01.2017 - 06.2017
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Established processes for monitoring customer satisfaction levels.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Ensured compliance with safety regulations and company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Recruited and trained new employees to meet job requirements.
Shift Manager
Pear Tree (Pandora)
Mishawaka
01.2013 - 09.2014
- Monitored inventory levels and placed orders for supplies as needed.
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Analyzed sales data to identify trends and areas for improvement.
- Maintained cleanliness and organization of work area.
- Trained new employees on company policies, procedures, and job responsibilities.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Resolved conflicts between employees or customers in a professional manner.
- Inspected work areas regularly for cleanliness and organization standards.
- Taught staff upselling techniques to meet revenue targets.
Shift Manager
The Walking Company
Mishawaka
08.2012 - 06.2014
- Monitored inventory levels and placed orders for supplies as needed.
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Managed daily operations of sales department, including supervision of staff members.
- Performed sales consultations and educated clients on products and services.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Conducted market research and reported on competitors.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
Manager in Training
McDonald's
Mishawaka
06.2011 - 08.2012
- Conducted performance appraisals to monitor employee progress.
- Developed strategies to motivate staff members in order to increase productivity levels.
- Trained new hires on company policies and procedures.
- Monitored employee hygiene practices and ensured adherence to safe food handling standards.
- Conducted food safety assessments to ensure compliance with local, state and federal regulations.
- Balanced cash drawers at the end of each shift.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Maintained accurate records of transactions using the point-of-sale system.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Resolved customer complaints in a professional manner.
- Complied with all health and safety regulations while performing job duties.
Education
High School Diploma -
Penn High School
Mishawaka, Indiana06-2021
Some College (No Degree) - Healthcare
Ivy Tech Community College
South Bend, INSkills
- Espresso preparation
- Recipe development
- Inventory management
- Point-of-sale operation
- Conflict resolution
- Team leadership
- Strategic planning
- Quality control
- Food safety
- Sales reporting
- Customer service
- Documentation and reporting
- Clear communication
- Sales techniques
Timeline
Barista
Target
10.2024 - 06.2025
Final Finisher
Thor Motor Coach
04.2017 - 04.2018
Assistant Manager
Midwest Cellular
01.2017 - 06.2017
Shift Manager
Pear Tree (Pandora)
01.2013 - 09.2014
Shift Manager
The Walking Company
08.2012 - 06.2014
Manager in Training
McDonald's
06.2011 - 08.2012
High School Diploma -
Penn High School
Some College (No Degree) - Healthcare
Ivy Tech Community College