Ashlie Adams
Riverview,FL
Overview
6
6
years of professional experience
Work History
Leasing Agent
Preferred Apartment Communities
Tampa, Florida
03.2024 - Current
- Conducted property tours to highlight key features and amenities for prospective tenants.
- Coordinated tenant move-ins and move-outs to ensure seamless transitions.
- Utilized property management software for efficient tracking of applications and lease agreements.
- Responded to inquiries with active listening and open-ended questions to resolve issues.
- Followed up on lease renewal notices to ensure tenant compliance.
- Inspected vacant units to confirm readiness for showings.
- Monitored rent collection activities, addressing delinquent accounts proactively.
- Collected monthly assessments, rental fees, deposits, and payments efficiently.
Insurance Agent
Primerica
Riverview, Florida
06.2023 - 09.2024
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Analyzed customer needs and provided best options, upselling products and services.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Server ( Certified Trainer)
Buffalo Wild Wings
Riverview, Florida
10.2020 - 08.2024
- Partnered with other servers to manage service for large parties.
- Resolved guest issues related to food quality, service times, and incorrect orders.
- Trained new employees on service standards and menu items to improve onboarding processes.
- Prepared dishes in a fast-paced environment, working with teammates to maintain a high customer satisfaction rate.
- Answered incoming telephone calls to provide store, product, and service information.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Server
Finn's Dockside Bar and Grill
Apollo Beach, Florida
05.2022 - 08.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Recovery & Cashier
JCPenney
Clifton Park, NY
09.2019 - 06.2020
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Followed company standards for merchandise presentation and planograms of best apparel and displays.
- Processed sales transactions using POS system and returned receipts and payment cards to customers.
- Achieved personal and store sales goals with sound customer service and sales protocol.
Education
High School Degree -
Shenendehowa
Clifton Park, NY06.2020
Some College (No Degree) -
Hillsborough Community College
Tampa, FLSkills
- Customer Service
- Cash Handling
- Training and Mentoring
- Organized Mindset
- Team Collaboration
- Clear Communication
- Basic Mathematics
- Flexible Schedule
- Creative Problem-Solving
- Fair housing policies
- Leasing and sales
Timeline
Leasing Agent
Preferred Apartment Communities
03.2024 - Current
Insurance Agent
Primerica
06.2023 - 09.2024
Server
Finn's Dockside Bar and Grill
05.2022 - 08.2022
Server ( Certified Trainer)
Buffalo Wild Wings
10.2020 - 08.2024
Recovery & Cashier
JCPenney
09.2019 - 06.2020
High School Degree -
Shenendehowa
Some College (No Degree) -
Hillsborough Community College