Ashlie Messick
Las Vegas
Summary
Dynamic and results-oriented professional with extensive experience in retail and customer service, particularly with Southern Glazer's Wine, Spirits, and Beer. Excelled in merchandise planning and fostering customer relationships, demonstrating exceptional teamwork and problem-solving skills. Achieved notable improvements in customer satisfaction and operational efficiency, underscoring a commitment to excellence and attention to detail.
Overview
7
7
years of professional experience
Work History
Merchandising Supervisor
Southern Glazer's Wine, Spirits, and Beer
03.2023 - Current
- Optimized product placement within stores for maximum visibility and accessibility, driving sales performance.
- Collaborated closely with store managers to ensure consistency in merchandising standards across all locations.
- Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
Merchandiser
Southern Glazer's Wine, Spirits, and Beer
06.2021 - 03.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
Cashier/ Liquor Clerk
Smiths Food And Drug
04.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Provided additional shift coverage to address dynamic staffing needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Demonstrated adaptability by supporting multiple departmental functions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Waitress
Timbers Bar & Grill
11.2017 - 06.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
General Studies -
Legacy High School
North Las Vegas, NV06.2010
Skills
- Merchandise planning
- Friendly and outgoing
- Active listener
- Retail
- Teamwork
- Problem-solving
- Customer service
- Attention to detail
- Multitasking Abilities
Languages
English
Native or Bilingual
Sign language
Native or Bilingual
German
Limited Working
Timeline
Merchandising Supervisor
Southern Glazer's Wine, Spirits, and Beer
03.2023 - Current
Merchandiser
Southern Glazer's Wine, Spirits, and Beer
06.2021 - 03.2023
Cashier/ Liquor Clerk
Smiths Food And Drug
04.2019 - 06.2021
Waitress
Timbers Bar & Grill
11.2017 - 06.2018
General Studies -
Legacy High School
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