Summary
Overview
Work History
Education
Skills
References
Timeline
background-images

Ashlie Siebler

Turlock

Summary

Dynamic Assistant Manager at Petco with a proven track record in driving sales growth and enhancing customer service. Skilled in team leadership and staff training, I achieved top district rankings in animal sales while fostering a positive work environment. Committed to operational excellence and conflict resolution, ensuring high performance and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Petco
04.2024 - Current
  • Monitored store KPIs including sales targets, payroll, shrink, and customer service scores, making adjustments as needed to meet performance goals.
  • Conducted interviews, helped onboard new team members, and supported employee development and performance evaluations.
  • Assisted in opening and closing procedures, including cash handling, deposits, and securing store assets.
  • Supported the Store Manager in all daily operations, including team supervision, sales performance, inventory management, and customer satisfaction.

Companion Animal Manager

Petco
05.2022 - 04.2024
  • Manage the daily care, health, and well-being of birds, reptiles, fish, and small animals, ensuring all habitats met corporate and American Humane Society standards.
  • Lead and trained a team of animal care associates in proper husbandry, sanitation, and Customer education practices.
  • Top 5 in district for animal shrinkage and sales in 2022.
  • Delivered exceptional customer service by educating guests on animal behavior, habitat set up, nutrition, and responsible pet ownership

Merchandise Operations Specialist

Petco
05.2021 - 02.2022
  • Assisted in unloading trucks and processing weekly freight with efficiency and attention to detail.
  • Oversaw the accurate receiving, stocking, and replenishment of merchandise across all store departments, ensuring planogram compliance and visual appeal.
  • Maintained inventory accuracy through regular cycle counts, stock audits, and shrinkage prevention strategies

Guest Service Specialist

Misters Car Wash
05.2020 - 04.2021
  • Greeted and assisted up to 210 customers per shift, providing guidance on wash packages, memberships, and service options.
  • Communicating clearly with team members in a fast-paced environment to ensure efficient service and vehicle flow.
  • Promoted and sold Car Wash memberships, often exceeding daily goals and consistently being in the top 3 averaging 5 or more memberships per shift.

Front End Supervisor

Bass Pro Shops
06.2017 - 05.2020
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Increased employee retention by fostering a positive work environment and providing ongoing support to team members.
  • Assisted in the development of staff schedules to ensure adequate coverage during peak hours while minimizing labor costs.

Customer Service

Bass Pro Shops
02.2017 - 06.2017


  • Maintained a clean, well-organized service area and proactively assisted customers with questions, returns, and product availability.
  • Resolved customer complaints and issues in a professional manner.
  • Handled customer loyalty program and credit card sign ups, ranking in the top 3% of associates for approved applications.

Education

Emergency Medical Technician

First Lady Permanente
Turlock, CA
06.2020

Skills

  • Customer service
  • Team leadership
  • Staff training and development
  • Conflict resolution
  • Sales growth
  • Communication
  • Time management
  • Attention to detail

References

  • Grooming salon leader / mentor, Petco - Mallory Willyard (209) 278-4841
  • Merchandise Operations Leader, Petco - Anna Retzlaff (209) 585-6483

Timeline

Assistant Manager

Petco
04.2024 - Current

Companion Animal Manager

Petco
05.2022 - 04.2024

Merchandise Operations Specialist

Petco
05.2021 - 02.2022

Guest Service Specialist

Misters Car Wash
05.2020 - 04.2021

Front End Supervisor

Bass Pro Shops
06.2017 - 05.2020

Customer Service

Bass Pro Shops
02.2017 - 06.2017

Emergency Medical Technician

First Lady Permanente

Similar Profiles

CREATE PROFILE
Ashlie Siebler