Ashlin Farley
Macon,GA
Summary
I am a dedicated, organized and determined individual. I have good interpersonal skills and an excellent team worker. I am enthusiastic and very willing to learn and develop new skills.
Overview
5
5
years of professional experience
Work History
Customer Service Receptionist
Wingate by Wyndham Hotel
02.2024 - Current
- Train new employees
- Resolve all issues and concerns
- Attend trainings and meetings
- Thorough knowledge of all functions
- Greet, assist and meet needs of customers
- Provided customer knowledge
- Maintained clean and orderly work station
- Answer telephones
- Direct calls to the appropriate associate
- Transfer calls to an associate's voice mailbox when unavailable
Barista
Starbucks
03.2021 - Current
- Connecting with customers and building relationships
- Prioritizing the customer's needs over tasks
- Following recipes and presentation standards to make handcrafted beverages
- Keeping the workspace clean and organized, and supporting with store procedures like opening and closing
- Helping other partners during busy periods to keep the store running smoothly
- Upholding food and beverage standards, brand standards, and food safety
- Handling cash, following inventory control policies, and performing equipment maintenance
Crew Member
Zaxby’s
06.2019 - 02.2021
- Greet guests
- Answer questions
- Explain menu items
- Take orders
- Process payments
- Operate cash registers
- Prepare menu items according to company standards
- Ensure food and beverages are handled safely
- Maintain product levels and keep the work environment clean and safe
Education
High School Diploma -
Jones County High School
Gray, GA05.2021
Skills
- Scheduling appointments
- Reception Management
- Appointment Coordination
- Typing Speed
- Organization
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Computer Skills
- Microsoft Office
- Data Entry
- Interpersonal Skills
Timeline
Customer Service Receptionist
Wingate by Wyndham Hotel
02.2024 - Current
Barista
Starbucks
03.2021 - Current
Crew Member
Zaxby’s
06.2019 - 02.2021
High School Diploma -
Jones County High School
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