Ashlin Murphy
Hillsborough,NJ
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Vans
01.2022 - 11.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained compliance with company policies, objectives, and communication goals.
Sales Lead
Vans
06.2021 - 01.2022
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Presented professional image consistent with company's brand values.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Sales Associate
Vans
08.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Receptionist
Belle Mead Animal Hospital
07.2017 - 12.2019
- Corresponded with clients through email, telephone, or postal mail.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled cash transactions and maintained sales and payments records accurately.
- Compiled information from files and research to satisfy information requests.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Arts - Graphic And Interactive Design
Raritan Valley Community College
Branchburg Township, NJ05.2024
High School Diploma -
Hillsborough High School
Hillsborough, NJ06.2020
Skills
- Inventory Control
- Goal-Oriented
- Employee Motivation
- Strategic Planning
- Training and mentoring
- Excellent Communication
- Customer Service
Timeline
Supervisor
Vans
01.2022 - 11.2023
Sales Lead
Vans
06.2021 - 01.2022
Sales Associate
Vans
08.2020 - 06.2021
Receptionist
Belle Mead Animal Hospital
07.2017 - 12.2019
Associate of Arts - Graphic And Interactive Design
Raritan Valley Community College
High School Diploma -
Hillsborough High School