Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ASHLY CHAVEZ

Carrollton,Texas

Summary

Enthusiastic and customer-focused professional with over two years of experience delivering exceptional service in fast-paced environments. Adept at managing client relationships, resolving issues efficiently, and communicating effectively across diverse teams. Bilingual (English/Spanish) and committed to fostering a positive workplace culture to enhance client satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hospitality Associate

Mi Cocina
08.2023 - Current
  • Delivered high-quality service in a fast-paced upscale environment, ensuring exceptional guest satisfaction.
  • Fostered strong client relationships through attentive communication and problem-solving.
  • Collaborated with team members to improve service standards and overall workflow.
  • Handled parties of up to 60 people, whilst managing $3,000 in sales per event group.

Restaurant Hostess

Olive Garden
07.2022 - 05.2023
  • Greeted and seated guests, ensuring a warm and welcoming atmosphere.
  • Managed a reservation system, optimizing table turnover for efficient service.
  • Coordinated with kitchen and waitstaff to streamline guest experience during peak hours.
  • Trained new host staff on protocols and customer service standards.

Retail Sales Associate

Dick Sporting Goods
08.2021 - 05.2022
  • Assisted customers with product selection, ensuring a personalized shopping experience.
  • Maintained inventory accuracy through regular stock checks and organization.
  • Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction.
  • Collaborated with team members to achieve daily sales goals and improve store performance.

Education

ASSOCIATE DEGREE - SCIENCE

DCCCD
Dallas, Texas
10.2025

Skills

  • Communication
  • Working Collaboratively
  • Flexibility
  • Money Handling
  • Multitasking
  • Problem-Solving
  • Reservation management
  • Guest relations
  • Tour guiding
  • Language proficiency (English, Spanish)

Certification

  • Texas Alcohol Beverage Commission (TABC) License - January 2024- January 2026
  • Food Handlers License - January 2024 - January 2026

Timeline

Hospitality Associate

Mi Cocina
08.2023 - Current

Restaurant Hostess

Olive Garden
07.2022 - 05.2023

Retail Sales Associate

Dick Sporting Goods
08.2021 - 05.2022

ASSOCIATE DEGREE - SCIENCE

DCCCD

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