Ashly Duran
Houston
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
6
6
years of professional experience
Work History
Cleaning Crew Member
Kleen-Tech
Pasadena
02.2026 - Current
- Maintained cleanliness and sanitation of assigned areas using appropriate tools.
- Collaborated with team members to ensure efficient cleaning schedules.
- Operated cleaning equipment such as floor buffers and vacuum cleaners.
- Disposed of waste and recyclables following company guidelines.
- Inspected facilities for cleanliness and reported maintenance issues promptly.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Provided excellent customer service by addressing client inquiries professionally.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Cleaned windows, door frames, and sills.
- Vacuumed carpets, furniture, and upholstery.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Assistant Manager
Dominos's Pizza
Houston
05.2024 - 02.2025
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained staff on food safety protocols and operational procedures.
- Managed inventory levels and placed orders for necessary supplies.
- Led team meetings to communicate goals and performance expectations.
- Implemented promotional campaigns to drive sales during key periods.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Monitored food quality and presentation standards for all menu items.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Warehouse Worker
Amazon
Brookshire
03.2023 - 12.2024
- Operated warehouse equipment to facilitate efficient order fulfillment.
- Prepared and organized inventory for shipment to ensure timely delivery.
- Collaborated with team members to maintain clean and safe workplace standards.
- Loaded and unloaded products from delivery trucks using forklifts and pallet jacks.
- Sorted incoming packages by size and destination for streamlined processing.
- Conducted quality checks on items before packaging to ensure accuracy.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Monitored stock levels and reported discrepancies to management for resolution.
Customer Service Cashier
Lowes Home Improvment
Cypress
04.2021 - 09.2023
- Processed customer transactions efficiently at the register.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area for customer comfort.
- Resolved customer complaints with empathy and professionalism.
- Handled cash, credit, and electronic payments accurately.
- Collaborated with team members to ensure smooth store operations.
- Trained new cashiers on register procedures and customer service standards.
Sales Associate
Pacsun
Cypress
01.2020 - 09.2022
- Assisted customers with product selection and provided personalized shopping experiences.
- Maintained merchandise presentation and ensured store cleanliness at all times.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
North Forest High School
Houston, TXSkills
- Customer service
- Inventory management
- Order fulfillment
- Quality control
- Problem solving
- Attention to detail
- Time management
- Training staff
- Communication skills
- Flexibility and adaptability
Languages
English
Professional
Spanish
Professional
Timeline
Cleaning Crew Member
Kleen-Tech
02.2026 - Current
Assistant Manager
Dominos's Pizza
05.2024 - 02.2025
Warehouse Worker
Amazon
03.2023 - 12.2024
Customer Service Cashier
Lowes Home Improvment
04.2021 - 09.2023
Sales Associate
Pacsun
01.2020 - 09.2022
North Forest High School