Ashly Korbisch
Kronenwetter
Summary
Experienced Office Administrator, proficient in customer service across multiple office locations. Skilled in database entry using word documents, excel spreadsheets, and telephone reception. Dedicated to enhancing patient satisfaction through effective communication and organized record management.
Overview
11
11
years of professional experience
Work History
Office Administrator
First Impressions
Weston, WI
02.2022 - Current
- Managed patient scheduling and appointment confirmations using dental practice management software.
- Coordinated billing processes, ensuring accuracy in insurance claims submissions and patient payments.
- Facilitated communication between patients and dental staff to enhance overall patient experience.
- Maintained organized patient records in compliance with HIPAA regulations and office policies.
Receptionist
Wittenberg Veterinary Clinic
Wittenberg, WI
03.2015 - 02.2022
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on front desk protocols, contributing to team development and performance.
- Monitored and maintained inventory levels of office supplies for seamless operations.
- Collaborated with management to identify areas for process improvements in guest services.
Education
Associate of Science - Veterinary Science
Northcentral Technical College
Wausau, WI05-2016
Skills
- Database entry
- Time management
- Verbal communication
- Customer engagement
- Telephone reception
- Word processing
Timeline
Office Administrator
First Impressions
02.2022 - Current
Receptionist
Wittenberg Veterinary Clinic
03.2015 - 02.2022
Associate of Science - Veterinary Science
Northcentral Technical College