Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Ashly Ramires Diaz

Ashly Ramires Diaz

Buttonwillow,CA

Summary

As a student worker at a support center, the main duties I would help were assisting students with various issues such as academic advising, letting them be aware of all services we provide to help their college years be fast, money-saving, and helping their wellness. This role requires communication and problem-solving skills to ensure that students' needs are met efficiently and effectively. Other responsibilities we include are answering phones, scheduling appointments, and maintaining accurate records. This job provides an opportunity to gain valuable experience in customer service, administrative tasks, and working in a team environment. It can also be a great way to develop transferable skills that can be useful in a variety of other fields.

While I worked as a fast food cashier it typically involved taking customer orders, handling cash transactions, and serving food. It requires good communication skills, the ability to work in a fast-paced environment, and the ability to handle customer complaints. Despite the challenges, it can provide valuable customer service experience and opportunities for career advancement within the fast food industry.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Student Worker

West Kern Community College District
05.2022 - Current
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Collected, arranged, and input information into database system.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Stocked and rotated food items according to expiration dates.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Participated in team meetings and training sessions to stay informed about changes.
  • Maintained up-to-date knowledge of service changes.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Cashier

TA Operating LLC
06.2021 - 05.2022
  • Learned duties for various positions and provided backup at key times.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Worked front counter, drive-thru and other areas.

Education

Associate of Science - Criminal Justice Administration

Taft College
Taft, CA
08.2021 - 05.2024

Skills

  • Train Employees
  • Documentation
  • Spreadsheet Development
  • Customer Service
  • I'm proficient in Spanish at a professional level, but still working to improve my fluency
  • Stocking and Replenishing

Timeline

Student Worker

West Kern Community College District
05.2022 - Current

Associate of Science - Criminal Justice Administration

Taft College
08.2021 - 05.2024

Cashier

TA Operating LLC
06.2021 - 05.2022
Ashly Ramires Diaz