Ashly Rodgers
Milwaukee,OR
Summary
Hardworking waitress with more than 10 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
6
6
years of professional experience
Work History
Waitress
Punky's Diner And Pies
06.2021 - 06.2023
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials and desserts to increase profits.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Brail's On 5th
01.2017 - 01.2021
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Created and improved daily operational plans including production schedules and optimizing task flows.
- Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Assisted upper management with daily operations to meet standards of service and quality.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education
Associate of Applied Science - Computer Science
Rogue Community College
Grants Pass, OR06.2023
Skills
- Point of Sale (POS) system operations
- High-volume dining
- Menu memorization
- Liquor, wine and food service
- Hiring and training
- Processes and procedures
- Customer Preferences
- Health Code Requirements
Timeline
Waitress
Punky's Diner And Pies
06.2021 - 06.2023
Waitress
Brail's On 5th
01.2017 - 01.2021
Associate of Applied Science - Computer Science
Rogue Community College