Dynamic Store Manager skilled in inventory management and employee training. Proven ability to enhance customer service and resolve conflicts effectively, ensuring operational excellence and high levels of customer satisfaction.
Overview
2
2
years of professional experience
Work History
Store Manager
Dollar General
Crosby
03.2023 - 04.2025
Managed daily store operations and ensured compliance with company policies.
Trained and mentored staff to enhance customer service skills.
Oversaw inventory management and maintained optimal stock levels.
Scheduled employee shifts to ensure adequate coverage during peak hours.
Conducted regular audits for cash handling and loss prevention measures.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Resolved customer inquiries and complaints efficiently and professionally.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Established store tactics and strategies to achieve operational performance and sales goals.
Performed regular price checks to ensure competitive pricing.