Ashlyn Baiza
Hobbs,NM
Summary
Dynamic and results-driven professional with a proven track record at Lowes Home Improvement. Excels in customer service and cash handling. Adept at leading teams and enhancing customer satisfaction while efficiently managing multiple tasks. Known for a positive attitude and hard-working nature, consistently improving service delivery and operational efficiency.
Overview
5
5
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
01.2022 - 05.2024
- Led cashiers and associates in providing thoughtful customer service.
- Handled cash with high accuracy and took care to check bills for fraud.
- Resolved escalated customer disputes with special actions such as discounts.
- Educated employees on register use, merchandising, and customer service.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Server
Cattle Baron
03.2019 - 12.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science - Nursing
New Mexico Junior College
Hobbs, NM05-2026
Skills
- Customer Service
- Positive Attitude
- Time management strength
- Store opening/closing procedures
- Cash Handling
- Flexible Schedule
- Hard-working
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Head Cashier
Lowes Home Improvment
01.2022 - 05.2024
Server
Cattle Baron
03.2019 - 12.2021
Bachelor of Science - Nursing
New Mexico Junior College