Ashlyn Birney
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server/Hostess
First Watch
06.2023 - 07.2023
- Welcomed guests in a friendly and professional manner
- Assigned seating and managed waitlist according to restaurant policies
- Monitored dining room activity and responded quickly to customer requests
- Took accurate orders and relayed them to kitchen staff
- Served food and drinks to customers
- Handled cash and credit card transactions quickly and accurately
- Collaborated with team members to ensure efficient restaurant operations
- Maintained cleanliness of dining area and ensured all dishes were properly sanitized
- Ensured guest satisfaction by responding to complaints and special requests
Barista
Starbucks
11.2021 - 04.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Followed exact recipes for mixing and preparing beverage and food items.
Team Member
Chick-fil-A
03.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Arts - Physics
Arizona State University - Online
High School Diploma -
Clear Creek High School
League City, TX05.2023
Skills
- Order Accuracy
- Wine and Liquor Service
- Taking Reservations
- Special Dietary Requirements
- Team Player
- Detail Oriented
- Communication
- Problem Solving
- Time Management
- Adaptability
Timeline
Server/Hostess
First Watch
06.2023 - 07.2023
Barista
Starbucks
11.2021 - 04.2023
Team Member
Chick-fil-A
03.2021 - 11.2021
Bachelor of Arts - Physics
Arizona State University - Online
High School Diploma -
Clear Creek High School