Ashlyn Bryant
Macon,GA
Summary
Adaptable professional with extensive experience in customer service and administrative support. Proven ability to communicate effectively and prioritize tasks to improve operational efficiency. Committed to leveraging skills to enhance business processes and elevate customer satisfaction in the human resources sector.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
TitleMax
Macon, Ga
02.2026 - Current
- Managed daily store operations, prioritizing exceptional customer service to improve shopper experience.
- Resolved customer inquiries and issues, enhancing overall satisfaction and loyalty.
- Collaborated with management to design and execute promotional strategies, driving engagement and sales.
- Effectively organized merchandise displays while managing inventory levels.
- Accurately processed transactions operating cash registers.
- Ensured cleanliness and safety of the store environment for all patrons and employees.
- Guaranteed compliance with company procedures during audits and report preparations.
4th Grade Teacher
Bibb County Public Schools
Macon, Ga
07.2025 - 12.2025
- Designed lesson plans that engaged students with diverse learning styles and abilities.
- Implemented behavioral management strategies to foster a positive learning environment.
- Led collaborative classroom activities that increased student participation.
- Assessed student progress through regular quizzes and informal evaluations.
- Maintained communication with parents about student performance and individual needs.
- Collaborated with colleagues to align curriculum standards and exchange best practices.
Eligibility Support Specialist
Department of Family and Children Services
Macon, Ga
10.2024 - 07.2025
- Evaluated Medicaid applications for eligibility based on federal and state guidelines.
- Assisted clients in understanding benefits and application processes for Medicaid services.
- Managed documentation and ensured compliance with Medicaid policies and procedures.
- Maintained accurate records of client interactions and updates in the eligibility system.
- Resolved client inquiries regarding eligibility determinations and appealed decisions effectively.
- Performed periodic audits of case files to ensure accuracy and completeness.
- Evaluated appeals of denied applications using established criteria.
- Researched discrepancies between submitted forms and available records to ensure compliance with regulations.
Executive Assistant
Meals On Wheels Of Middle Georgia
Macon, Ga
05.2023 - 10.2024
- Coordinated schedules for executive meetings and community outreach programs.
- Managed communications between staff, volunteers, and clients effectively.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Maintained confidential records and files related to executive operations.
- Streamlined office procedures to improve overall efficiency in daily operations.
- Monitored incoming emails and responded accordingly in a timely manner.
- Organized logistics for food delivery routes and volunteer assignments.
- Assisted in developing promotional materials for fundraising events.
- Prepared reports on program operations and client needs for management review.
- Supported training sessions for new volunteers in service procedures.
Front Desk Receptionist/Recruiter
Ambassador Personnel
Macon, Ga
08.2021 - 05.2023
- Provided professional customer service by swiftly responding to inquiries via phone or email.
- Efficiently coordinated interview schedules between candidates and hiring teams.
- Screened candidates to identify suitable talent for various open positions.
- Sourced potential candidates and maintained an active pipeline for future roles.
- Reviewed resumes, conducted phone screenings, and managed recruitment pipelines effectively.
- Enhanced job visibility by managing postings on various platforms to attract diverse applicants.
- Defined job requirements and candidate profiles in collaboration with hiring managers.
- Streamlined recruitment processes utilizing applicant tracking systems for increased efficiency.
Education
Bachelor of Arts - Business Administration And Human Resource
Strayer University
Macon, GA06-2025
Skills
- Customer service
- Inventory management
- Administrative support
- Task prioritization
- Sales reporting
- Talent acquisition
- Staff scheduling
- Data entry accuracy
- Microsoft Office Suite
- Database administration
- Problem solving
- Communication skills
- Team leadership
Timeline
Assistant Store Manager
TitleMax
02.2026 - Current
4th Grade Teacher
Bibb County Public Schools
07.2025 - 12.2025
Eligibility Support Specialist
Department of Family and Children Services
10.2024 - 07.2025
Executive Assistant
Meals On Wheels Of Middle Georgia
05.2023 - 10.2024
Front Desk Receptionist/Recruiter
Ambassador Personnel
08.2021 - 05.2023
Bachelor of Arts - Business Administration And Human Resource
Strayer University