Ashlyn Burton
Rogers,AR
Summary
Dynamic and dedicated professional with a strong background in hospitality and customer service. Expert in quality control and maintaining cleanliness standards, I excel in creating welcoming environments and enhancing guest satisfaction. Proven ability to streamline processes and foster relationships, learn new things and pick them up quickly. I interact with many people from all ages and make sure they are comfortable and feel welcomed.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
Rogers, AR
09.2023 - Current
- Coordinated with kitchen staff to streamline order fulfillment and maintain quality standards.
- Handled cash transactions accurately and maintained balanced cash drawer at end of shifts.
- Implemented feedback from guests to improve service delivery and overall satisfaction.
- Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Service Advisor
Dodge Jeep Ram
Dallas, TX
01.2021 - 05.2023
- Managed customer inquiries and concerns, providing timely solutions to improve service quality.
- Collaborated with technicians to diagnose vehicle issues, facilitating accurate repairs and reducing turnaround time.
- Streamlined service processes, resulting in improved efficiency and reduced wait times for customers.
- Developed follow-up procedures for customer feedback, driving continuous improvement in service delivery.
Education
Certificate of Completion - Phlebotomist
Petra Allied Health
Springdale, Ar06.2026
High School Diploma -
John H Guyer
Denton, TX05.2020
Skills
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Quality control
Timeline
Server
Texas Roadhouse
09.2023 - Current
Service Advisor
Dodge Jeep Ram
01.2021 - 05.2023
Certificate of Completion - Phlebotomist
Petra Allied Health
High School Diploma -
John H Guyer