Ashlyn Carney
Sioux City,IA
Summary
Skilled in insurance sales and customer service, I excel in converting leads into loyal clients, achieving a significant increase in customer satisfaction and sales growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I bring positive attitude and commitment with me to work every day!
Overview
8
8
years of professional experience
Work History
Licensed Health and Life Insurance Sales Agent
Bankers Life
12.2023 - Current
- Utilized various marketing tools such as social media, email campaigns, and networking events to attract new clients and expand customer base.
- Actively participated in local networking events to establish a strong professional presence, driving awareness of services offered and generating new leads for potential clients.
- Retained valuable customers through diligent follow-up communication efforts after initial policy purchase, fostering long-term loyalty.
- Conducted comprehensive financial needs assessments for clients, leading to personalized policy recommendations that met their specific objectives.
Customer Sales Representative
Peak Lead Group
07.2021 - 11.2023
- Managed high call volumes, prioritizing tasks effectively to maintain exceptional service levels for each interaction.
- Assisted in getting customers to a third party credit repair agency
- Assisted customers on how to use the company's website to reach out to home sellers
Debt Collector
Financial Recovery Services Inc
12.2020 - 06.2021
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
Sales Agent
MCI Mass Markets
02.2020 - 11.2020
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Sirius Xm and AT&T products or services to promote sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Life Guard
Dakota Dunes Country Club
05.2016 - 08.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
West High School
Sioux City, IA01.2020
Skills
- Objection handling
- Customer Service
- Insurance sales
- Appointment management
- Product Knowledge
- Cold-calling
- Prospecting clients
- Financial Planning
- Active Listening
- Problem-solving abilities
- Customer Relations
Timeline
Licensed Health and Life Insurance Sales Agent
Bankers Life
12.2023 - Current
Customer Sales Representative
Peak Lead Group
07.2021 - 11.2023
Debt Collector
Financial Recovery Services Inc
12.2020 - 06.2021
Sales Agent
MCI Mass Markets
02.2020 - 11.2020
Life Guard
Dakota Dunes Country Club
05.2016 - 08.2018
High School Diploma -
West High School
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