Ashlyn Cummings
Wyandanch,NY
Summary
Greetings, my name is Ashlyn. I am currently a full time student at Suffolk County Community College. I am Majoring in Criminal Justice. While I am in school I am also looking for something beneficial while awaiting my dream career. At the moment I am looking to work with children and have always been interested in an office work setting as well. Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in conflict resolution, and providing exceptional service.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Stop and Shop
08.2024 - 01.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Direct Support Professional
Braverhood
01.2022 - 12.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Dietary Aid
Bellhaven
08.2018 - 04.2019
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
Deli Associate
Stop and Shop
06.2016 - 01.2017
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
Home Health Aide
South Shore Agency
07.2016 - 12.2016
- Received certificate
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
CPAP Aid
South Shore Agency
02.2016 - 12.2016
- Maintained accurate records of patient interactions, updating information as needed for seamless continuity of care.
- Provided exceptional customer service, addressing patient inquiries and concerns in a timely manner.
- Improved appointment attendance rates by implementing reminder calls prior to scheduled visits.
Education
Suffolk County Community College - Criminal Justice
Suffolk County Community College
02.2025
High School -
Walter G O’ Connell Copiague High School
06.2014
Skills
- Time management
- Adapts well to new environments
- Patient care
- Patient scheduling
- Decision-making support
Timeline
Customer Service Cashier
Stop and Shop
08.2024 - 01.2025
Direct Support Professional
Braverhood
01.2022 - 12.2022
Dietary Aid
Bellhaven
08.2018 - 04.2019
Home Health Aide
South Shore Agency
07.2016 - 12.2016
Deli Associate
Stop and Shop
06.2016 - 01.2017
CPAP Aid
South Shore Agency
02.2016 - 12.2016
High School -
Walter G O’ Connell Copiague High School
Suffolk County Community College - Criminal Justice
Suffolk County Community College