Ashlyn Flowers
Columbia,TN
Summary
Adaptable and dedicated professional with a strong background in customer service and healthcare support. Known for exceptional teamwork and ability to resolve conflicts effectively, contributing to improved client satisfaction and care outcomes.
Overview
7
7
years of professional experience
Work History
Direct Care Staff Member
King's Daughters Center for Autism
Columbia, Tennessee
02.2021 - 06.2023
- Provided compassionate support to individuals with disabilities in daily activities.
- Assisted clients with personal care and hygiene routines, ensuring comfort and dignity.
- Maintained accurate documentation of client care, behaviors, and progress notes.
- Collaborated with healthcare professionals to implement individualized care plans effectively.
- Utilized appropriate techniques when dealing with challenging behaviors.
Consumer Care Representative
Mars Petcare US
Franklin, Tennessee
11.2019 - 02.2021
- Processed orders and managed customer accounts efficiently.
- Collaborated with team members to resolve customer complaints promptly.
- Maintained up-to-date knowledge of company products and promotions.
- Maintained accurate records of all customer interactions and transactions.
- Actively listened to customer concerns and offered appropriate solutions and advice.
Pre-K Teacher
The Goddard School For Early Childhood Development
Franklin, Tennessee
07.2016 - 11.2019
- Developed engaging lesson plans for diverse learning styles in early childhood education.
- Created a nurturing environment to promote social and emotional development among children.
- Implemented daily activities to enhance cognitive and physical skills of preschoolers.
- Collaborated with parents to provide updates on child progress and development needs.
- Maintained classroom organization and cleanliness to ensure a safe learning space.
- Assessed individual student needs to tailor instruction for optimal learning outcomes.
Education
EKG Certification - Electrocardiograph Technology
Columbia State Community College
Columbia, TN11-2016
High School Diploma -
Santa Fe Unit School
Santa Fe, TN05-2013
Skills
- Healthcare collaboration
- CPR certified
- Safety monitoring
- Confidentiality adherence
- Therapeutic techniques
- Client-centered approach
Timeline
Direct Care Staff Member
King's Daughters Center for Autism
02.2021 - 06.2023
Consumer Care Representative
Mars Petcare US
11.2019 - 02.2021
Pre-K Teacher
The Goddard School For Early Childhood Development
07.2016 - 11.2019
EKG Certification - Electrocardiograph Technology
Columbia State Community College
High School Diploma -
Santa Fe Unit School
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