Ashlyn Gariety
Rexburg,Idaho
Summary
Enthusiastic and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Articulate, personable and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Alta Pest Control
Rexburg, ID
09.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with service selection, billing, refunds, cancellations and scheduling.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Floor Operator
Garmin
Olathe, KS
06.2022 - 10.2022
- Organized warehouse space for efficient storage of products.
- Operated scanners, computers, and other equipment to track orders.
- Transported goods to designated areas within the warehouse facility.
- Investigated any reported problems regarding shipping errors or damages.
- Used pallet jacks to move large and bulky items to and from warehouse locations.
Materials Handler
UPS
Edgerton, Kansas
06.2021 - 09.2021
- Loaded and unloaded materials from trucks, trailers, and containers using hand tools, forklifts and other powered equipment.
- Maintained accurate records of inventory levels, including tracking material movement within the warehouse or facility.
- Used digital database to keep records of units and stock moved.
Education
Bachelor of Arts - Fine Arts
Brigham Young University - Idaho
Rexburg, ID12-2026
Skills
- High-Energy Attitude
- Positive And Professional
- Problem-Solving
- Customer Outreach
- Customer Complaint Resolution
- Billing Error Resolution
- Inbound Customer Service
- File Management
Languages
American Sign Language
Professional
References
References available upon request.
Timeline
Customer Service Representative
Alta Pest Control
09.2023 - Current
Floor Operator
Garmin
06.2022 - 10.2022
Materials Handler
UPS
06.2021 - 09.2021
Bachelor of Arts - Fine Arts
Brigham Young University - Idaho
Similar Profiles
August OforiAugust Ofori
Service Technician at Alta Pest ControlService Technician at Alta Pest Control
Daqualyn MallettDaqualyn Mallett
Inside Sales Representative at Alta Pest ControlInside Sales Representative at Alta Pest Control
Russell DunneRussell Dunne
Sales Manager at Alta Pest ControlSales Manager at Alta Pest Control