Ashlyn Gore
Madison Heights,MI
Summary
Proven leader and dedicated professional, I excelled at Longhorn Steakhouse by enhancing customer satisfaction and streamlining to-go operations. Leveraging strong multitasking and organizational skills, I significantly improved service efficiency. My background also includes developing talent and fostering teamwork as a Volleyball Coach, showcasing my ability to motivate and lead with a focus on achieving results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
To Go Specialist/Server
Longhorn Steakhouse
Troy, MI
11.2024 - Current
- Performed opening duties including setting up workstations with required supplies and equipment.
- Adhered to company policies related to health codes and safety regulations at all times.
- Payment processing.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Received orders both via phone and face-to-face from customers, and communicated those orders to the kitchen staff clearly to ensure accuracy.
- Packaged and bagged cooked food for to-go orders. Delivered prepared food to tables for in-house customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Volleyball Coach
Madison District Public Schools
Madison Heights, MI
08.2022 - Current
- Led warm-up, training, and cool-down sessions, focusing on skill improvement, strategy, and injury prevention.
- Collaborated with school athletic directors to align volleyball program goals with broader athletic department objectives.
- Developed and implemented individualized training plans for athletes to improve their performance.
- Analyzed player performance using statistical tools to make data-driven decisions for game strategies.
- Established rules for behavior during practice sessions and enforced those rules when necessary.
- Fostered a positive and inclusive team culture, promoting teamwork, respect, and sportsmanship among players.
Head Summer Camp Supervisor
City of Madison Heights
Madison Heights, MI
06.2022 - Current
- Monitored camper behavior and provided guidance when necessary.
- Reviewed inventory levels and obtained supplies needed for lesson plans.
- Coordinated details of summer activities, scheduling field trips and visits to cultural institutions and recreational swimming pools.
- Planned curriculum and daily schedules in collaboration with professionals.
- Trained counselors on proper procedures for handling medical emergencies at the campsite.
- Resolved conflicts between campers or between staff members in a professional manner.
- Performed administrative tasks such as scheduling staff shifts, ordering supplies, preparing budgets.
To Go Specialist
Texas Roadhouse
Troy, MI
01.2023 - 11.2024
- Collaborated with team to deliver timely service of items.
- Organized checkout area to ensure a safe and efficient work environment.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Assisted kitchen staff with food preparation tasks such as chopping vegetables or prepping sauces.
- Greeted customers in a friendly manner and took orders for to-go items.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
Education
Bachelors of Criminal Justice -
Oakland University
318 Meadow Brook Rd, Rochester, MI 4830905-2026
High School Diploma -
Madison High School
915 E. 11 Mile Rd Madison Heights, MI 4807106-2022
Skills
- Efficient packaging
- Menu design
- Flexibility
- Point of sale systems
- Food storage
- Strong multitasking
- Organizational skills
- Professionalism
- Customer satisfaction
Certification
- BLS/AED Certification
- Narcan Certified
Timeline
To Go Specialist/Server
Longhorn Steakhouse
11.2024 - Current
To Go Specialist
Texas Roadhouse
01.2023 - 11.2024
Volleyball Coach
Madison District Public Schools
08.2022 - Current
Head Summer Camp Supervisor
City of Madison Heights
06.2022 - Current
Bachelors of Criminal Justice -
Oakland University
High School Diploma -
Madison High School