Detail-oriented professional with expertise in HIPAA compliance, patient scheduling, and customer service. Committed to ensuring exceptional patient experiences while maintaining accurate electronic health records.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Deramtology Group of Arkansas
Little Rock, AR
11.2025 - Current
Manage inventory of medical supplies, ensuring availability for daily operations.
Educate patients on skincare regimens and post-procedure care for optimal healing outcomes.
Sanitize, restock, and organize exam rooms and medical equipment.
Obtain client medical history, medication information, symptoms, and allergies.
Maintain electronic health records with attention to detail for regulatory compliance and accuracy.
Direct patients to exam rooms, fielded questions, and prepared for physician examinations.
Optometrist Technician
Maumelle Eye Care
Maumelle, AR
01.2023 - 11.2025
Assisted in performing preliminary vision tests and assessments for patients.
Processed patient information and managed appointment scheduling efficiently.
Educated patients on proper contact lens care, promoting healthy use habits that led to fewer complications or infections.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Adhered to strict HIPAA guidelines to protect patient privacy.
Server
Chenal Country Club
Little Rock, AR
01.2021 - 12.2022
Delivered exceptional customer service in high-paced dining environment.
Managed multiple tables simultaneously, ensuring timely order delivery and guest satisfaction.
Collaborated with kitchen staff to streamline communication and improve service efficiency.
Trained new servers on menu items, service standards, and best practices for guest engagement.
Set up and dismantled catering equipment for events, maintaining organized workspaces.
Monitored inventory levels of supplies, assisting in ordering to prevent shortages during events.