Summary
Overview
Work History
Education
Skills
Community Service
Languages
Timeline
Generic

Ashlyn Hiatt

Draper,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

RC Willey
Orem, UT
12.2021 - Current
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Customer Care Representative

BGZ Brands
Lehi, UT
06.2019 - 05.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Worked independently in order to complete time sensitive material without supervision.
  • Created organized work space in order to maximize productivity




Education

Psychology

Brigham Young University
Provo, UT

Corner Canyon High School
Draper, UT
05.2020

Skills

  • Basic Math Functions
  • Advising and Coaching
  • Customer Complaint Resolution
  • Feedback Acceptance
  • Cooperative Attitude
  • Professional Telephone Etiquette
  • Conflict Resolution Techniques
  • Technological Knowledge

Community Service

Draper Peer Court

Peer Mentor

September 2018- Feb 2020


The Church of Jesus Christ of Latter Day Saints

Missionary

June 2021- November 2021

Languages

Portuguese
Limited Working

Timeline

Customer Service Cashier

RC Willey
12.2021 - Current

Customer Care Representative

BGZ Brands
06.2019 - 05.2021

Psychology

Brigham Young University

Corner Canyon High School

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Ashlyn Hiatt