Ashlyn Matthews
Loganville,GA
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level flight attendant position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Underwriting Service Assistant
State Farm
2024.05 - Current
- Collaborated with cross-functional teams to develop new underwriting guidelines and standards for consistent results.
- Developed expertise in niche insurance products, supporting colleagues with specialized risk evaluations as needed.
- Assisted in the development of training materials to boost team performance and enhance knowledge of underwriting practices.
- Organized workload efficiently using time management skills to meet or exceed productivity targets consistently.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Preschool Teacher
Cadence Academy Preschool
2022.05 - 2024.05
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with parents in daily conversation and formal conferences.
Lead Graphic Designer
Customize Teez
2020.06 - 2022.08
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects such as images sizes and font selection.
- Designed website layouts, templates and unique branded looks.
- Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
Sales Associate
Gap
2020.04 - 2020.10
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
Sales Manager
Finish Line
2017.02 - 2018.10
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached 10 employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
Bachelor of Arts - Arts And Entertainment Management
Georgia Gwinnett College
Lawrenceville, GA08.2026
High School Diploma -
Grayson High School
Loganville, GA05.2020
Skills
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Cleanliness and Sanitary
Timeline
Underwriting Service Assistant
State Farm
2024.05 - Current
Preschool Teacher
Cadence Academy Preschool
2022.05 - 2024.05
Lead Graphic Designer
Customize Teez
2020.06 - 2022.08
Sales Associate
Gap
2020.04 - 2020.10
Sales Manager
Finish Line
2017.02 - 2018.10
Bachelor of Arts - Arts And Entertainment Management
Georgia Gwinnett College
High School Diploma -
Grayson High School
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