Hard-working professional with adaptable communication to diverse crowds. Can handle high-pressure situations with the use of efficient problem-solving and decision-making skills.
Overview
7
7
years of professional experience
Work History
Server
Back Nine
Oxford, MS
03.2024 - Current
Trained new servers on restaurant policies and service standards.
Processed payments accurately using point-of-sale systems.
Provided excellent customer service to ensure satisfaction.
Stay informed about daily specials, new menu items, and promotions.
I take reservations and to-go orders, sufficiently.
Use time management skills to complete service duties.
Use problem-solving skills to better the restaurant.
Barista
All Shook Up Nutrition
Tupelo, Mississippi
09.2021 - 07.2023
Prepared and served a variety of shakes and nutritional drinks.
Maintained cleanliness and organization of workstations and equipment.
Engaged with customers, providing excellent service, and product knowledge.
Operated point-of-sale system for accurate order processing and transactions.
Assisted in inventory management, restocking supplies as needed.
Monitored the freshness of supplies.
I opened and closed the store alone.
Restaurant Hostess
Steeles Dive
Tupelo, Mississippi
10.2018 - 04.2020
Communicated wait times clearly to guests.
Greeted guests warmly upon arrival.
Handled guest questions and concerns with professionalism and courtesy.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted customers and escorted them to their tables.
Performed opening and closing duties such as restocking supplies and cleaning work areas.