Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Allergy and Asthma Specialty Clinic. Expert in HIPAA compliance and patient scheduling, coupled with a compassionate approach to patient relations. Achieved a significant improvement in patient flow and satisfaction through effective communication and meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Allergy and Asthma Specialty Clinic
Willmar, MN
06.2022 - Current
Assisted physicians with patient care by taking vital signs and patient histories, and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Performing skin test, pulmonary function test, special medication testing, desensitization testing, and food challenges.
Assisting patients with any kind of questions they may have, helping patients start a biologic medication such as: enrollment forms/paperwork, prior authorizations, communicating with insurances, appeal letters, and spending lots of time teaching the patient how to administer the injection.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Organized patients charts before each day’s clinical session began.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Registered new patients into practice management software program accurately entering in demographic information.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Answered phones, scheduled appointments, and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Day Break Assistant
Bethesda
Willmar
06.2021 - 06.2022
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Followed HIPPA compliance.
Assisted clients to and from the bathroom, scheduled activities and participated with them.