Ashlyn Spoelma
Summary
Dedicated professional with strong cash handling and customer service skills. Proven ability to manage high-volume transactions accurately while delivering personalized service. Skilled in building client relationships and effectively addressing customer inquiries.
Overview
5
5
years of professional experience
Work History
Client Consultant
Flagstar Bank
Comstock Park and Hudsonville
06.2024 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments, and other banking services.
- Balanced cash drawers daily and handled large volumes of currency quickly and accurately with minimal errors.
- Answered customer inquiries regarding bank products and services while maintaining confidentiality of customer records.
- Built and maintained client relationships through quality, personalized interactions and assisted customers in opening new accounts.
- Identified fraudulent activity or suspicious behavior and immediately reported it to management.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Barista
Ziggi's Coffee
Zeeland
09.2022 - 05.2024
- Prepared high-quality beverages following standard recipes and customer preferences.
- Provided excellent customer service by engaging with patrons and addressing inquiries.
- Managed cash register transactions accurately and efficiently during busy periods.
- Assisted in training new baristas on beverage preparation and customer service techniques.
Farm Worker
Post Family Farm
Hudsonville
09.2021 - 06.2023
- Collecting eggs from chicken coops daily for market sale.
- Feeding animals such as horses, cattle, goats, sheep, chickens on a regular basis.
- Gave farm tours to schools and groups.
- Worked in the donut shop.
Cafe Worker
Panera Bread
Grandville
01.2022 - 08.2022
- Provided exceptional customer service in a fast-paced cafe environment.
- Handled customer orders accurately using the point of sale system.
- Maintained cleanliness and organization in the dining area and service areas.
Education
High School Diploma -
Homeschool
05-2023
Timeline
Client Consultant
Flagstar Bank
06.2024 - Current
Barista
Ziggi's Coffee
09.2022 - 05.2024
Cafe Worker
Panera Bread
01.2022 - 08.2022
Farm Worker
Post Family Farm
09.2021 - 06.2023
High School Diploma -
Homeschool