Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Hi, I’m
Ashlyn Warren
Jonesboro,AR
Summary
Overview
11
years of professional experience
1
Certification
Work History
ConduentJonesboro, AR
Customer Service Representative
11.2023 - 05.2024
Job overview
- Assisted clients with tax software setup and navigation
- Addressed filing-related queries and supplied accurate details on products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Southern BancorpTrumann, AR
Internship
06.2023 - 08.2023
Job overview
- Processed and deposited checks accurately and efficiently
- Managed banking operations involving deposits and withdrawals.
- Assisted in loan application processes.
- Created presentations summarizing key findings from research projects.
St. Bernards Imaging CenterJonesboro, AR
Registrar
11.2022 - 05.2023
Job overview
- Registered patients prior to conducting tests.
- Responded to incoming phone calls in a prompt and professional manner.
- Checked in patients with accuracy and efficiency
- Facilitated efficient test ordering process for physicians.
Sonic Drive-inJonesboro, AR
Assistant Manager
09.2013 - 09.2022
Job overview
- Conducted training for newly hired staff members
- Managed cash handling and performed accurate daily deposits
- Performed inventory duties
- Demonstrated excellent problem-solving skills by addressing customer concerns.
Education
Arkansas State UniversityJonesboro
Bachelor of Science from Business Administration, Economics, And Finance
08-2024
University Overview
- 3.1 GPA
Arkansas State University- NewportJonesboro
Associate of Science from Business
12.2022
University Overview
- 3.4 GPA
- Fall, 2022 - Dean's List
Skills
- Analytical
- Fast learner
- Data Entry
- Attention to Detail
- Money Handling
- Sales monitoring
- Customer Relationship Management (CRM)
- Scheduling
Certification
- Google Analytics, 2023
- Excel, 2022
References
References
References available upon request.Timeline
Customer Service Representative
Conduent
11.2023 - 05.2024
Internship
Southern Bancorp
06.2023 - 08.2023
Registrar
St. Bernards Imaging Center
11.2022 - 05.2023
Assistant Manager
Sonic Drive-in
09.2013 - 09.2022
Arkansas State University
Bachelor of Science from Business Administration, Economics, And Finance
Arkansas State University- Newport
Associate of Science from Business