Ashlyn Whelan
Cantonment
Summary
I am an Assistant Manager at my current employer! I have been dedicated to my position for a little over a year, as well as loyal to the company for six years. Everyday I work to improve sales, management, and customer service while performing the typical tasks involved. I can adapt to all speeds of work, but prefer to be hands on and quick more times than not. Over my six years of employment I have gained a lot of experience and knowledge about computers, customer service, time management, staffing, and more! I enjoy being able to lead a team to success while also creating a safe and comfortable environment for my coworkers.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Once Upon A Child
03.2020 - Current
- Help all employees learn in the best way possible to increase our ratings and service with our customers.
- Lead the staff in training new techniques.
- Receive shipments and manage pricing of new/pre existing products.
- Analyze sales and ensure we are sending out proper product to increase business
- Help coordinate scheduling to make sure busiest sale days are covered.
- Handling bank runs, transactions, and pay outs to all customers
- Verify day to day operations are being preformed correctly and efficiently.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, making a positive work environment.
- Improve customer satisfaction, handling any complaints within a timely manner.
Education
High School Diploma -
West Florida High School
Pensacola, FLSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Staff training and development
- Staff supervision
- Workload management
- Conflict resolution
- Retail operations
- Staff development
- Sales growth
Timeline
Assistant Manager
Once Upon A Child
03.2020 - Current
High School Diploma -
West Florida High School