Ashlyn Young
Georgetown,TX
Summary
Proven hospitality professional with a track record of enhancing customer experiences at The Stuffed Olive through exceptional service and strategic sales techniques. Skilled in beverage preparation and POS operation, I excel in fast-paced environments, prioritizing guest engagement and cleanliness standards. Achieved significant upselling success, demonstrating a strong work ethic and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Server
Encantada
07.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Stella
08.2022 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Assisted bartenders with making drinks and keeping bar space clean to provide customers with efficient and upstanding service.
Cocktail Server
The Stuffed Olive
05.2022 - 10.2022
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Education
BBA - Business Analytics
University of Iowa
Iowa City12.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Service prioritization
- Sales Techniques
- Point of sale operation
- Beverage Preparation
- Professional Appearance
Timeline
Server
Encantada
07.2024 - Current
Server
Stella
08.2022 - 06.2024
Cocktail Server
The Stuffed Olive
05.2022 - 10.2022
BBA - Business Analytics
University of Iowa
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