Ashlynn Armstrong
Westminster,Colorado
Summary
Property Coordinator at BioMed Realty, managing the daily operations of a 1,000,000 SF campus consisting of 23 buildings, including a mix of office and flex space in Boulder, CO. Responsibilities include overseeing service contracts, ensuring compliance with lease and Certificate of Insurance (COI) requirements, and collecting rent. Strong organizational and communication skills, with the ability to handle multiple tasks and projects effectively in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Property Coordinator
BioMed Realty
06.2024 - Current
- Administered operations to handle needs of more than 30 tenants across 23 buildings
- Manage and oversee service contracts to ensure timely and effective delivery.
- Ensure compliance with lease agreements and Certificate of Insurance (COI) requirements.
- Address and resolve tenant issues and complaints promptly and professionally.
- Maintain accurate and up-to-date records of all property-related documents.
- Communicate with tenants to provide updates and address any concerns.
- Collaborate with vendors and contractors to manage property services and projects.
- Support senior property managers with various administrative tasks and projects.
Assistant Property Manager
Confluence Communities
06.2023 - 06.2024
- Maintained accurate files for rent payments, delinquency reports, and move-in and move-out inspections.
- Tracked tenant billing, expenses, and vendor payments to assist accounting.
- Addressed resident concerns regarding rent, leasing options, and maintenance requests.
- Resolved tenant conflicts and complaints with exceptional communication skills.
- Maintaining constant communication with residents to strive for company goal of zero delinquency at end of the month.
Senior Leasing Specialist
Confluence Communities
06.2020 - 05.2023
- Aided team in maintaining high occupancy rate above 96% for over 400 units by developing a strong follow-up protocol in order to maximize closing ratio.
- Consistently kept personal closing ratio at 40% and upwards.
- Sold leases for luxury properties with a high success rate, continuously generating leads with trending strategies.
- Mentoring new-hire leasing consultants to enhance confidence and skill development alongside company guidelines.
Education
High School Degree -
Sault Ste. Marie High School
Sault Ste. Marie, MI05.2016
Some College (No Degree) -
Kalamazoo Valley Community College
Kalamazoo, MISkills
- Rent collection
- Property Inspections
- Marketing and Advertising
- Tenant relations
- Legal and Regulatory Compliance]Tenant Relations and Issue Resolution
- Compliance with Lease and COI Requirements
- Maintenance Coordination
- Organizational Skills
- Strong Communication Skills
- Customer Service Excellence
- Time Management
- Service Contract Management
Certification
- Fundamentals of Digital Marketing - Google Digital Garage
- Foundations of Digital Marketing and E-commerce - Coursera
- Certified Notary Public - State of Colorado
Timeline
Property Coordinator
BioMed Realty
06.2024 - Current
Assistant Property Manager
Confluence Communities
06.2023 - 06.2024
Senior Leasing Specialist
Confluence Communities
06.2020 - 05.2023
High School Degree -
Sault Ste. Marie High School
Some College (No Degree) -
Kalamazoo Valley Community College
- Fundamentals of Digital Marketing - Google Digital Garage
- Foundations of Digital Marketing and E-commerce - Coursera
- Certified Notary Public - State of Colorado
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