Ashlynn Charters
New Smyrna Beach,FL
Summary
Results-driven retail supervisor with a proven track record in enhancing customer satisfaction and team collaboration. Expertise in staff training, task delegation, and product merchandising. Committed to fostering a positive shopping experience.
Overview
10
10
years of professional experience
Work History
Retail Supervisor
Quiet Flight Surf Shop
New Smyrna Beach, FL
08.2019 - Current
- Supervised daily operations, ensuring efficient workflow and superior customer service.
- Trained and mentored team members on sales techniques and product knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Collaborated with management to develop promotional strategies that increased store traffic.
- Implemented visual merchandising standards to enhance product displays and customer engagement.
Restaurant Hostess
Third Wave Cafe
New Smyrna Beach, FL
06.2016 - 09.2019
- Welcomed and seated guests, ensuring optimal dining experience and efficient table turnover.
- Trained new staff on hospitality protocols, enhancing team performance and customer service standards.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach, FLSkills
- Task delegation
- Teamwork and collaboration
- Attention to detail
- Store organization
- Staff training and development
- Product merchandising
- Multitasking and prioritizing
- Willingness to learn
Timeline
Retail Supervisor
Quiet Flight Surf Shop
08.2019 - Current
Restaurant Hostess
Third Wave Cafe
06.2016 - 09.2019
High School Diploma -
New Smyrna Beach High School