Ashlynn Cothren
Moscow,ID
Summary
Adept at enhancing customer experiences and streamlining operations, my tenure at Moscow Food Co-op honed my organization skills and interactive communication, ensuring high service standards. My blend of efficiency and friendliness meets employer needs with integrity and poise. Energetic individual with background in fast food and counter service, skilled in efficient order handling. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
4
4
years of professional experience
Work History
Deli Server/Coffee Barista
Moscow Food Co-op
Moscow , ID
04.2024 - Current
- Provided excellent customer service by addressing complaints promptly and courteously.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Worked effectively in team environments to make the workplace more productive.
- Resolved customer complaints promptly while maintaining a professional attitude.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Hostess & Server
Red Bento
Moscow, USA
04.2022 - 09.2023
- Greeted and welcomed guests with a warm, friendly demeanor, creating a positive first impression, and ensuring a welcoming atmosphere.
- Managed reservations and seating arrangements to optimize table turnover, while providing excellent customer service, and maintaining a smooth flow of guests.
- Collaborated with the kitchen and waitstaff to facilitate efficient service, ensuring timely communication regarding guest preferences and special requests.
- Assisted in maintaining the cleanliness and organization of the dining area, including arranging tables and setting up for special events.
Housekeeping
Super 8
Moscow, USA
06.2021 - 08.2021
- A summer job that required fast-paced organizational thinking, while properly managing school life.
- Maintained cleanliness and organization in residential and commercial properties, ensuring all areas met high standards of hygiene and presentation.
- Performed daily tasks, including dusting, vacuuming, mopping, and sanitizing bathrooms.
- Managed laundry services, including washing, folding sheets, and maintaining an inventory of cleaning supplies and linens.
- Implemented efficient cleaning methods to optimize time and improve service delivery, consistently receiving positive feedback from clients.
- Assisted guests with any questions or requests regarding housekeeping services.
Education
High School -
Moscow High School
Moscow01.2024
Skills
- Excellent listener
- Friendly
- Performance improvement
- Honesty and integrity
- Poised under pressure
- Interactive communication skills
- Equipment monitoring
- Organization skills
Hobbies and Interests
- World arts
- Violin
- Travel
- Biology
- Organization
Timeline
Deli Server/Coffee Barista
Moscow Food Co-op
04.2024 - Current
Hostess & Server
Red Bento
04.2022 - 09.2023
Housekeeping
Super 8
06.2021 - 08.2021
High School -
Moscow High School