Ashlynn Johnson
Merced,CA
Summary
Skilled in schedule coordination and customer service, I excel in environments requiring attention to detail and prioritization. My background includes managing billing and medical recordkeeping, showcasing a blend of hard and soft skills critical for high-paced settings. I am always ready for anything and, always ready to try new things. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Veterinary Receptionist
Valley Animal Hospital
2022.01 - 2024.04
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed..
- Maintained office and waiting room, keeping common areas clean and tidy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed medical insurance claims and payments.
Baker and Hostess
Tonis Courtyard Cafe
2021.03 - 2021.12
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Assistant Caterer
Catering by Chef Melissa
2019.08 - 2021.03
- Trained new catering staff members in company standards and best practices, fostering a culture of teamwork and professionalism.
- Supported catering team members during high-stress situations, promoting a positive work environment and efficient problem-solving techniques.
- Demonstrated flexibility in accommodating last-minute changes, contributing to seamless events and satisfied clients.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
High School Diploma -
Merced High School
Merced, CA06.2020
Skills
- Teamwork and Collaboration
- Telephone Etiquette
- Medical Recordkeeping
- Prioritization
- Payment Processing
- Customer Service
- Billing and Invoicing
- Schedule Coordination
Timeline
Veterinary Receptionist
Valley Animal Hospital
2022.01 - 2024.04
Baker and Hostess
Tonis Courtyard Cafe
2021.03 - 2021.12
Assistant Caterer
Catering by Chef Melissa
2019.08 - 2021.03
High School Diploma -
Merced High School
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