Ashlynn Weersing
Airway Heights
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
Work History
Host/Service Partner/Togo/Server
Red Robin
Spokane
02.2024 - Current
Server
Olive Garden
Twin Falls
10.2023 - 05.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Took accurate food and beverage orders from guests.
- Delivered meals and beverages promptly to ensure guest satisfaction.
- Handled cash transactions and processed payments efficiently at the end of meals.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Host/Togo
Red Robin
Twin Falls
05.2023 - 01.2024
- Greeted guests warmly and ensured a positive first impression.
- Managed seating arrangements to optimize guest flow and reduce wait times.
- Assisted servers by communicating guest needs and special requests effectively.
- Handled reservation systems to track and manage guest bookings efficiently.
- Trained new hosts on customer service standards and operational procedures.
- Resolved guest inquiries and concerns promptly to enhance satisfaction levels.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
Service Partner
Red Robin
Marysville
04.2021 - 12.2022
- Collaborated with team to enhance guest dining experiences and service quality.
- Managed inventory levels to ensure product availability and minimize waste.
- Trained new staff on operational procedures and customer service standards.
- Resolved guest complaints promptly, ensuring satisfaction during dining experiences.
- Coordinated with kitchen staff to streamline order preparation and delivery processes.
Education
Insight K-12
Marysville, WashingtonSkills
- Customer service
- Reservation management
- Cash handling
- Guest relations
- Team collaboration
- Inventory management
- Conflict resolution
- Communication skills
- Time management
- Training staff
- Problem solving
- Attention to detail
- Adaptable to change
- POS software
- Health standards
- Workflow optimization
Affiliations
Hiking
Outdoors enthusiast
Gym
References
References available upon request.
Timeline
Host/Service Partner/Togo/Server
Red Robin
02.2024 - Current
Server
Olive Garden
10.2023 - 05.2024
Host/Togo
Red Robin
05.2023 - 01.2024
Service Partner
Red Robin
04.2021 - 12.2022
Insight K-12