Summary
Overview
Work History
Education
Skills
Timeline
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Ashlynn Yelvington

East Palatka,FL

Summary

Customer Experience Manager with a proven track record at Five Below, excelling in team collaboration and communication. Recognized for enhancing customer satisfaction and training new staff effectively. Committed to maintaining a clean and organized environment while resolving customer issues with empathy and professionalism.

Overview

2
2
years of professional experience

Work History

Customer Experience Manager

Five Below
02.2025 - Current

•Provided superior shopping experience for customers.

•Delivered comprehensive training to newly hired personnel.

•Assisted manager in ensuring a safe and welcoming workplace.

•Ensured cleanliness and organization of workspace.

•Managed end-of-day register reconciliation.

Sales Associate

Five Below
03.2023 - 02.2025
  • Assisted customers in locating merchandise and answering product inquiries.
  • Operated point-of-sale systems efficiently, handling transactions and processing returns.
  • Facilitated smooth transactions at checkout.

Crew Member

Firehouse Subs
04.2024 - 01.2025
  • Provided exceptional customer service, ensuring positive experiences for all patrons.
  • Collaborated with team members to meet daily operational goals and enhance workflow efficiency.
  • Sustained a clean and tidy restaurant environment.

Education

High School Diploma -

Palatka Jr Sr High School
Palatka, FL

Skills

  • Cross-functional collaboration
  • Cleanliness
  • Customer empathy
  • Money management
  • Ability to dissolve customer dissatisfaction

Timeline

Customer Experience Manager

Five Below
02.2025 - Current

Crew Member

Firehouse Subs
04.2024 - 01.2025

Sales Associate

Five Below
03.2023 - 02.2025

High School Diploma -

Palatka Jr Sr High School
Ashlynn Yelvington