Ashmita Kumar
Summary
Operations-Area Manager and Consulting Representative with over 6 years of experience, skilled in leveraging analytical skills and strategic planning to drive significant improvements in productivity and customer satisfaction. Proven track record of boosting sales through innovative strategies and fostering a collaborative team environment. Aims to utilize problem-solving abilities and team leadership skills to contribute to and grow within a forward-thinking organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Area Manager of Operations
Amazon
01.2022 - Current
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
- Boosted productivity by 15% through innovative strategies.
- Conducted over 100 in person, phone and video interviews to assess candidates based in remote/non-remote locations.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
Consultant Representative
Bed Bath & Beyond
07.2016 - 09.2020
- Built strong relationships with clients, fostering trust and long-term partnerships in the industry.
- Successfully increased sales by 20% through innovative product presentation strategies.
- Leveraged analytical skills to track and manage inventory, reducing overstock by 15%.
- Resolved customer complaints effectively, improving customer satisfaction by 30%.
- Provided expert guidance in change management initiatives, enabling seamless transitions during organizational restructuring efforts for clients.
Campaign Intern
Senator Susan Eggman
03.2020 - 07.2020
- Fostered positive relationships with other campaigns, community leaders, and stakeholders through networking events.
- Assisted with events by setting up spaces and catering, sending out invitations and helping with execution
- Supported efficient office operations with clerical skills, including entering data, preparing mailers, and restocking supplies
- Sourced and channeled advertising resources to specific markets and demographics.
Education
Master of Science -
Southern New Hampshire University
Manchester, NH07.2022
Bachelor of Arts -
University of The Pacific
Stockton, CA05.2020
Skills
- Performance Evaluation and Monitoring
- Hiring and Onboarding
- Operational Efficiency
- Data Analysis
- Expense Tracking
- Strategic Planning
- Workforce Planning
- Excellent interpersonal skills
- Compliance Management
- Teamwork and Collaboration
Certification
- Lean Six Sigma Yellow Belt Certificate
Languages
Hindi
Native or Bilingual
Timeline
Area Manager of Operations
Amazon
01.2022 - Current
Campaign Intern
Senator Susan Eggman
03.2020 - 07.2020
Consultant Representative
Bed Bath & Beyond
07.2016 - 09.2020
Master of Science -
Southern New Hampshire University
Bachelor of Arts -
University of The Pacific