Summary
Overview
Work History
Education
Skills
Websites
Achievements Awards
Summary Qualifications
Timeline
Generic

ASHOK KUMAR RAMAKRISHNA REDDY

Milwaukee

Summary

Dynamic Practice Management Director with FIS Management Services LLC, driving over $30 million in annual revenue. Expert in strategic planning and client relationship management, achieving a 40% revenue increase while enhancing operational efficiency. Proven ability to lead cross-functional teams and deliver innovative financial solutions in compliance with regulatory standards.

Overview

21
21
years of professional experience

Work History

Practice Management Director

FIS Management Services LLC
Milwaukee
03.2014 - Current
  • Oversaw EFT professional services business line generating annual revenue exceeding $30 million.
  • Spearheaded contract management, cost analysis, bidding, and SOW negotiations for over 100 leading financial institutions.
  • Surpassed revenue targets by more than 40% to enhance operational profitability.
  • Elevated estimate approval ratings by over 40% and reduced turnaround time by over 90%.
  • Directed design and execution of global remittance solution using PayNet rails in compliance with Reg E.
  • Regulated strategic initiatives on modern banking platform while integrating MBP-AI modules for enhanced functionality.
  • Developed team of subject matter experts to create MBP-AI modules within four months.
  • Delivered custom remittance solution for State Bank of India in California.

Senior Business Systems Analyst

FIS Management Services LLC
Sao Paolo
05.2010 - 03.2014
  • Supervised business systems and quality assurance analysts for US outbound remittance solutions.
  • Ensured adherence to standardized requirements, company guidelines, and industry best practices.
  • Acted as subject matter expert on IST product suites to enhance organizational effectiveness.
  • Directed design development of IST clearing and MAS solution for Luottokunta in Finland.
  • Led design development of IST clearing and MAS solution for Redecard in Brazil.
  • Provided offshore training to developers and analysts to build a high-performing team.

Information Technology (IT) Consultant

CGI (formerly Logica)
Bengaluru
03.2007 - 05.2010
  • Managed product implementation with site testing and support to EU clients on merchant account solutions for technical efficiency.
  • Oversaw application scalability after first month of go-live for technical stability.
  • Initiated deployment process automation for technical optimization.
  • Authored business operation guides and key documentation for technical usability.

Software Engineer

Ciber Incorporated
Bengaluru
11.2006 - 03.2007
  • Developed technical specifications for e-credit module in Xerox configuration.
  • Automated server tracking to enhance task monitoring efficiency.
  • Designed credit approval module for client accessibility.

Software Engineer

Hewlett Packard
Bengaluru
07.2004 - 11.2006
  • Enabled product development, streamlined database migration using scripting, and supported releases while coordinating PL/SQL procedure development for Eclipse rebates and claims project to achieve technical functionality.

Education

Post-Graduate Diploma - Business Management

Xavier's Institute of Management
Bhubaneshwar, India
09-2007

Bachelor of Engineering - Computer Science

Visvesvaraya Technological University
Belgaum, India
06-2005

Skills

  • Financial services and technology
  • Business intelligence
  • Strategic planning and execution
  • Product and project management
  • System and software development
  • Practice and intake management
  • Technical design and requirements management
  • Roadmap and prototyping development
  • User and resource management
  • Budget and financial management
  • Data analytics and forecasting
  • Testing and release management
  • Process and performance management
  • Database and change management
  • Continuous improvement strategies
  • Contract and quality management
  • Risk and security management
  • Issue resolution and problem solving
  • Regulatory compliance management
  • Reporting and documentation skills
  • Client relationship management
  • People and stakeholder engagement
  • Cross-functional collaboration
  • Written and verbal communication skills
  • Multitasking and prioritization skills
  • Adaptability and flexibility in work environments
  • SOAP and REST APIs proficiency
  • PL/SQL expertise
  • Microsoft Office Suite proficiency

Achievements Awards

  • Recipient, Exceeds Expectations, FIS Management Services LLC, for 13+ years
  • Recipient, Recognition & Cash Bonus, CGI (formerly Logica), for successful implementation

Summary Qualifications

  • Results-driven, seasoned professional with 20+ years of progressive experience in instituting analytical, critical thinking technical directions with attention to detail for operational excellence.
  • Dedicated, innovative executive with motivation to continue career in financial technology sector by capitalizing on competency in product life cycle development, solutions architecture, technical project coordination, and system engineering while leveraging background in cross-border payments domains, electronic transfers, global remittance services, and cards processing.
  • A reputation for championing payment solutions and modern banking platforms by driving change management, translating vision into tactics, and piloting transformative initiatives in North America, Europe, and Latin America.
  • A mastery of strategic development, business and data analysis, technical design creation, and solution implementation.
  • An expertise in requirements gathering, use cases and tests, continuous delivery and integration, and technical migration.
  • An aptitude for roadmap planning, competitive analysis, market research, pricing or estimation, and contract negotiations.
  • A proficiency in performance optimization, process automation, quality assurance and control, and regulatory compliance.
  • A capacity to carry out tasks with timeliness in changing environments utilizing thought leadership skills, logical problem-solving skills, sound decision-making skills, good time management skills, great organizational skills, and firm work ethic.
  • A talent to act as subject matter expert to staff, build consensus with executives or federal bodies, work cross-functionally with various departments, and supervise teams through enforcement of excellent interpersonal skills for shared goals.

Timeline

Practice Management Director

FIS Management Services LLC
03.2014 - Current

Senior Business Systems Analyst

FIS Management Services LLC
05.2010 - 03.2014

Information Technology (IT) Consultant

CGI (formerly Logica)
03.2007 - 05.2010

Software Engineer

Ciber Incorporated
11.2006 - 03.2007

Software Engineer

Hewlett Packard
07.2004 - 11.2006

Post-Graduate Diploma - Business Management

Xavier's Institute of Management

Bachelor of Engineering - Computer Science

Visvesvaraya Technological University
ASHOK KUMAR RAMAKRISHNA REDDY
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