A’Shonny Nava
Fairfield,CA
Summary
Results-driven retail professional with 7+ years of experience in sales, customer service, and team leadership support.
Recognized for exceeding performance goals, training high-performing teams, and driving customer satisfaction. Strong
leadership presence with the ability to motivate teams and improve operations in fast-paced environments. Bilingual in
English and Spanish.
Overview
9
9
years of professional experience
Work History
Online Digital Picker (OGP Associate)
Walmart
Suisun, California
08.2025 - 01.2026
- Maintains 98% order accuracy while exceeding daily productivity goals
- Supports store operations and cross-functional team needs in a fast-paced environment
- Ensures customers satisfaction through efficient and accurate order fulfillment
Ramp Service Agent
United Airlines
San Francisco, California
08.2024 - 12.2024
- Loaded and unloaded baggage from aircraft safely and efficiently.
- Operated ground support equipment for aircraft servicing tasks.
- Coordinated with team members to ensure timely departures and arrivals.
- Supported time-sensitive operations contributing to on-time departures
Mobile Expert
T-Mobile
American Canyon, California
01.2024 - 07.2024
- Exceeded sales goals by delivering personalized mobile solutions, services, and hardware upgrades to a diverse customer base.
- Assisted customers with mobile device selection and plan options.
- Resolved complex customer account and device issues, managing high-stress situations while maintaining a high rating for customer satisfactions.
Sales Lead / Beauty Consultant
Sephora
Fairfield, CA
01.2017 - 09.2019
- Mentored and trained new team members on store policies, advanced product knowledge, and customer service best practices.
- Supported management during peak hours and stepped into Sales Lead roles, assisting with daily opening, closing, and floor operations to drive team performance.
- Developed visual merchandising displays to enhance product appeal.
Education
Parkridge Private School
Los Angeles, CASkills
- Leadership
- Team Development
- Sales Strategy
- Customer Service
- Operations
- Inventory Management
- POSSystems
- Microsoft Office
- Bilingual (English/Spanish
Timeline
Online Digital Picker (OGP Associate)
Walmart
08.2025 - 01.2026
Ramp Service Agent
United Airlines
08.2024 - 12.2024
Mobile Expert
T-Mobile
01.2024 - 07.2024
Sales Lead / Beauty Consultant
Sephora
01.2017 - 09.2019
Parkridge Private School