Rebecca Flynn
Milton
Summary
I am a current law enforcement basic academy recruit with a Criminology and Sociology double major and a minor in Sport and Exercise and Science from Eastern Connecticut State University. Reliable and highly motivated student and employee with a desire to take on new challenges. Strong work ethic, adaptability and well-built interpersonal skills. Adept at working effectively under pressure and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
OGP (Online Grocery)
Walmart, Inc.
10.2024 - 03.2025
- Worked with coworkers to complete tasks.
- Responded quickly to meet customer needs and resolve problems.
- Provided efficient and courteous service to customers at all times.
- Met deadlines while maintaining high-quality deliverables.
Server/Counter Server
Capotortos Apizza Center
12.2019 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Greeted all guests upon arrival and offered immediate assistance.
- Took orders and questions over the phone and in store, in a busy, loud environment.
- Assisted with training of new staff members.
- Resolved customer complaints and inquiries in a timely manner.
Student Center Assistant
Eastern Connecticut State University
08.2022 - 05.2024
- Provided support to students, teachers, staff and others by answering phones, taking messages, and responding to inquiries.
- Greeted visitors at the front desk and provided assistance with general inquiries.
- Served as a liaison between students, faculty, parents and guardians, and school organizations.
- Handled incoming calls and directed callers to the appropriate department or employee.
- Responded to customer issues to provide an immediate resolution.
Education
Bachelor of Arts - Criminology And Sociology, Sport and Exercise Science
Eastern Connecticut State University
Willimantic, CT05.2024
High School Diploma -
East Haven High School
East Haven, CT07-2020
Skills
- Administrative Support
- Customer Service
- Sensitive Material Handling
- Multi-Line Telephone Systems
- High Volume Phone Inquiries
- Multitasking
- Time Management
- Fast paced work environment
- Leadership
Research
Senior Thesis: How have the perceptions of Body-Worn Camera's among police officers changed since before and after implementation? This long term research project offered the opportunity to learn more about officers perceptions of Body-Worn Camera's before and after implementation and how such change affected job performance. As the interviewer conducting interviews with police officers, it allowed for further study of the population of interest with police officers.
Timeline
OGP (Online Grocery)
Walmart, Inc.
10.2024 - 03.2025
Student Center Assistant
Eastern Connecticut State University
08.2022 - 05.2024
Server/Counter Server
Capotortos Apizza Center
12.2019 - 08.2024
Bachelor of Arts - Criminology And Sociology, Sport and Exercise Science
Eastern Connecticut State University
High School Diploma -
East Haven High School
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