Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ashtin Barrett

South Glens Falls

Summary

Essentially I am a Dedicated Customer Service professional with an extensive knowledge of service delivery and am able to handle multitasking. I am Committed to maintaining professional relationships to increase profitability and drive business results, as well as dedicated to making sure my customers are content with assistance that was provided.

Overview

7
7
years of professional experience

Work History

NYCSC CSR 2

TTEC Services
01.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Data Entry Clerk

Express Scripts
05.2022 - 01.2024
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Completed data entry tasks with accuracy and efficiency.

Customer Service Manager

Walmart
06.2018 - 05.2022
  • Followed through with client requests to resolve problems.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Education

No Degree - Clinical Psychology

SUNY Adk
Queensbury, NY
01-2028

Skills

  • Call center experience
  • Complaint handling
  • Computer proficiency
  • Stress management
  • Microsoft office expertise
  • Account updating
  • CRM software
  • Building rapport
  • Complaint resolution

Interests

I absolutely love reading, cooking and spending time with my children

I do have a bunch of hobbies but most of those involve knitting and crochet

Timeline

NYCSC CSR 2

TTEC Services
01.2024 - Current

Data Entry Clerk

Express Scripts
05.2022 - 01.2024

Customer Service Manager

Walmart
06.2018 - 05.2022

No Degree - Clinical Psychology

SUNY Adk

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Ashtin Barrett