Open To Work
Ashtin Kellenberger
Davenport
Work Preference
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
21
21
years of professional experience
Work History
Store Manager
Ragstock
Davenport
06.2022 - 06.2025
- Supervised daily operations and staff activities in a fast-paced retail environment.
- Managed inventory levels and coordinated stock replenishment for optimal product availability.
- Trained and mentored team members on customer service and sales techniques.
- Implemented visual merchandising strategies to enhance store presentation and appeal.
- Conducted regular performance evaluations to ensure team effectiveness and productivity.
- Developed schedules to optimize staff coverage during peak shopping hours.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Recruited, trained and supervised new employees.
Server
J-Bar
Davenport
06.2019 - 06.2022
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and tables.
- Managed guest orders efficiently using point-of-sale system.
- Assisted in training new servers on menu items and procedures.
- Resolved customer complaints with professionalism and empathy.
- Prepared and served beverages according to restaurant standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Server
Machine Shed
Davenport
06.2014 - 06.2018
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and tables.
- Managed guest orders efficiently using point-of-sale system.
- Resolved customer complaints with professionalism and empathy.
- Suggested menu items based on customer preferences and dietary needs.
- Prepared and served beverages according to restaurant standards.
- Provided excellent customer service to ensure satisfaction.
Server
HuHot
Davenport
06.2010 - 06.2014
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and tables.
- Resolved customer complaints with professionalism and empathy.
Car Detailer
Waterpark Car Wash
Davenport
06.2006 - 06.2008
- Cleaned and polished vehicles to enhance customer satisfaction.
- Inspected cars for damage and reported findings to management.
- Applied wax and sealants to protect vehicle surfaces from elements.
- Organized work area to maintain a safe and efficient environment.
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
Sandwich Artist
Hungry Hobo
Davenport
06.2004 - 06.2006
- Prepared fresh sandwiches using quality ingredients and following customer specifications.
- Assisted customers with menu selections, providing knowledgeable recommendations and suggestions.
- Maintained cleanliness and organization of workstations and dining areas throughout shifts.
Education
North High School
Davenport, IASkills
- Inventory management
- Visual merchandising
- Customer engagement
- Performance evaluation
Timeline
Store Manager
Ragstock
06.2022 - 06.2025
Server
J-Bar
06.2019 - 06.2022
Server
Machine Shed
06.2014 - 06.2018
Server
HuHot
06.2010 - 06.2014
Car Detailer
Waterpark Car Wash
06.2006 - 06.2008
Sandwich Artist
Hungry Hobo
06.2004 - 06.2006
North High School