Ashton Dillard
Lufkin,TX
Summary
Office Manager with a proven track record at McVay Farm, Feed & Fertilizer; carrying over the business after the sell from Clarks Feed & Fertilizer. Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
19
19
years of professional experience
Work History
Office Manager
McVay Farm, Feed & Fertilizer
Lufkin, TX
04.2025 - 03.2026
- Managed office operations, ensuring seamless daily workflow and communication among departments.
- Developed and implemented efficient filing systems to enhance document retrieval and organization.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Led a team of employees, providing mentorship and training to ensure the efficiency of the company.
- Oversaw inventory management, tracking supplies to prevent shortages and ensure timely ordering procedures.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Office Manager
Clarks Feed & Fertilizer
Lufkin, TX
02.2010 - 04.2025
- Streamlined office operations by implementing efficient filing and inventory management systems.
- Managed vendor relationships, negotiating contracts to enhance service quality and cost-effectiveness.
- Oversaw daily financial transactions, maintaining accuracy in bookkeeping and expense reports.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Interceded between employees during arguments and diffused tense situations.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
X-ray Tech & Office Manager
MG Dental
Lufkin, TX
03.2007 - 06.2010
- Operated advanced X-ray equipment to capture high-quality diagnostic images.
- Collaborated with dental professionals to develop treatment plans based on imaging results.
- Maintained accurate records of X-ray procedures and patient information.
- Assisted in training new staff on imaging techniques and safety protocols.
- Streamlined workflow by efficiently managing patient scheduling, documentation, and case followups.
- Documented patient data and histories and updated charts with current information.
- Implemented process improvements that streamlined pre-appointment preparation tasks such as verifying insurance coverage and obtaining medical history records from referring physicians'' offices when necessary.
- Maintained up-to-date knowledge of industry advancements through continuous professional development activities.
- Managed admissions forms, patient instructions and consent documentation
Education
Associate of Arts - General Studies
Angelina College
Lufkin, TXDental Assistant - - Dental
Penn Foster
OnlineHigh School Diploma -
Hudson High School
LufkinSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Billing
- Data entry
- Staff hiring
- Supply management
- Policy and procedure modification
- Multitasking and organization
- Problem-solving abilities
Timeline
Office Manager
McVay Farm, Feed & Fertilizer
04.2025 - 03.2026
Office Manager
Clarks Feed & Fertilizer
02.2010 - 04.2025
X-ray Tech & Office Manager
MG Dental
03.2007 - 06.2010
Associate of Arts - General Studies
Angelina College
Dental Assistant - - Dental
Penn Foster
High School Diploma -
Hudson High School