Summary
Work History
Education
Skills
Accomplishments
Timeline
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Ashton Fain

Kingsport,TN

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Work History

Server/ Cashier

Cootie Browns
Johnson City, TN
09/05/22 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained new team members in cash register operation, stock procedures and customer services.

Assistant Manager

Pal's Sudden Service
Kingsport, TN
04/16/20 - 05/22/22
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed and implemented successful social media campaigns to support company objectives.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Call Center Representative

ACT
Kingsport, TN
05/25/22 - 08/24/22
  • Attended regular training sessions on updates and changes within the industry or organization.
  • Stayed current on relevant product and service offerings as well as competitor pricing models.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.

Education

Bachelor of Science - Supply Chain Management

East Tennessee State University
Johnson City, TN
05.2025

High School Diploma -

Dobyns - Bennett High School
Kingsport, TN
05.2022

Skills

  • Guest Engagement
  • Positive and Professional
  • Staff Development
  • Attention to Detail

Accomplishments

  • Scottish rite leadership award
  • AAA overall National band Champion
  • Member of the National Honors Society

Timeline

Server/ Cashier

Cootie Browns
09/05/22 - Current

Assistant Manager

Pal's Sudden Service
04/16/20 - 05/22/22

Call Center Representative

ACT
05/25/22 - 08/24/22

Bachelor of Science - Supply Chain Management

East Tennessee State University

High School Diploma -

Dobyns - Bennett High School

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Ashton Fain