Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Ashton Grey

St.Petersburg

Summary

Dynamic and dedicated professional with a proven track record of delivering exceptional customer service and enhancing guest experiences at notable establishments including Starbucks. Skilled in cash handling and guest engagement, I excel in fast-paced environments, consistently contributing to team success and customer satisfaction. Demonstrated ability to address and resolve customer concerns swiftly, ensuring a positive and memorable service encounter.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Spa Beach Bistro
05.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Barista

Starbucks
09.2021 - 05.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Kennel Technician

Preppy Pet
10.2019 - 10.2021
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

Host

Olive Garden
06.2018 - 10.2020
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Completed daily side work and opening and closing duties without fail.

Education

Associate of Arts - Criminology

St. Petersburg College
Clearwater, FL
06-2026

High School Diploma -

Clearview Adult Education
St. Petersburg, FL
09-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Food running

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Heart Association.

Languages

Spanish
Elementary

Interests

  • Photography
  • Drawing and Painting
  • Gym Workouts
  • Reading
  • Animal Care

Timeline

Server

Spa Beach Bistro
05.2024 - Current

Barista

Starbucks
09.2021 - 05.2023

Kennel Technician

Preppy Pet
10.2019 - 10.2021

Host

Olive Garden
06.2018 - 10.2020

Associate of Arts - Criminology

St. Petersburg College

High School Diploma -

Clearview Adult Education

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Ashton Grey