Ashton James
Brooklyn,NY
Summary
Dynamic and self-motivated professional with a friendly demeanor, experienced at BJ's in fast-paced environments. Proven problem-solver and effective team player, skilled in customer service and time management. Committed to excellence, I consistently enhance operational efficiency while fostering collaboration and ensuring high standards of quality and safety.
Overview
16
16
years of professional experience
Work History
Security Officer
CAMBA
03.2017 - Current
- Monitored premises to ensure safety and security of residents and staff.
- Executed routine inspections to identify and report potential hazards.
- Responded promptly to incidents, maintaining calm and ensuring safety protocols were followed.
- Documented daily activities and incidents in a detailed log for record-keeping purposes.
- Collaborated with local law enforcement during emergency situations to enhance response effectiveness.
- Implemented access control measures, verifying identification of visitors and personnel entering premises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Housekeeper
Brooklyn House Hotel
02.2015 - 05.2015
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Assisted in laundry operations, effectively managing linen inventory and cleanliness.
- Implemented efficient cleaning routines to enhance overall guest satisfaction and comfort.
- Collaborated with team members to address maintenance issues promptly and efficiently.
- Conducted thorough inspections of guest areas, identifying and resolving potential issues proactively.
- Trained new staff on cleaning procedures and safety protocols to maintain consistency in service quality.
- Monitored supply levels, coordinating with management for timely reordering of cleaning materials.
- Enhanced operational efficiency by recommending improvements to cleaning processes and schedules.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Line Cook
TGI Fridays
06.2011 - 05.2013
- Ensured uniformity in taste and presentation by meticulously preparing food items according to standardized recipes.
- Organized and sanitized kitchen areas, focusing on adherence to food safety protocols.
- Tracked ingredient levels and implemented strategies to decrease waste in inventory management processes.
- Implemented strategies with team members to streamline service operations during peak hours, resulting in elevated guest satisfaction.
- Oversaw functionality of grills, fryers, and ovens while strictly following safety protocols to enhance kitchen operations.
- Evaluated and adjusted cooking times and temperatures to guarantee consistent quality across all menu offerings.
- Streamlined order preparation processes for multiple orders during busy periods, maintaining accuracy to support customer loyalty and satisfaction.
- Collaborated in menu development by evaluating seasonal ingredient trends and assessing customer preferences.
- Implemented collaborative efforts to maintain a hygienic and secure workplace, strictly following health and safety protocols.
- Configured and optimized cooking supplies and workstations to streamline workflow and maximize efficiency at the start and end of service.
- Demonstrated versatility by swiftly mastering new recipes and techniques while actively engaging with team members for knowledge exchange.
- Followed detailed restaurant recipes and specifications to prepare and cook a variety of full course meals.
- Executed precise preparation of meats, poultry, and fish, focusing on frying readiness.
- Meticulously arranged and showcased all dishes to adhere to restaurant's quality and presentation guidelines.
- Implemented rigorous sanitation protocols for cutting boards, benches, and surfaces to ensure food safety and prevent cross-contamination.
- Monitored and enforced strict cleanliness measures in meal preparation areas to prevent cross-contamination and ensure food safety compliance.
- Verified cooking temperatures systematically to guarantee food safety and prevent health risks.
- Facilitated timely service during high-demand periods by synchronizing dish completion schedules with team members.
- Maintained high-quality standards by preparing identical dishes repeatedly each day with careful attention to detail.
- Implemented systematic organization of workstations and refined prep tasks to improve overall kitchen productivity.
- Regularly assessed and replenished supplies and spices at stations to support seamless workflow and service delivery.
- Implemented systematic organization of kitchen tools to facilitate quick access and improve overall productivity.
- Executed complex culinary tasks with precision to support head chef during busy periods, maintaining high standards of food quality and service.
- Cultivated a positive work environment by encouraging collaboration and offering assistance to coworkers.
- Mastered safe handling of kitchen equipment to enhance efficiency in food preparation tasks.
- Specialized in grilling a variety of meats and seafood, tailoring each dish to individual customer requests.
- Executed safe operation of multiple kitchen devices, following established protocols to enhance workplace safety and equipment reliability.
- Specificity: Ensured customer satisfaction by maintaining high standards in dish quality and timely service.
Over Night Stocking
BJ's
02.2010 - 04.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Bryant House High School
St. John’s Antigua 07.2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Security Officer
CAMBA
03.2017 - Current
Housekeeper
Brooklyn House Hotel
02.2015 - 05.2015
Line Cook
TGI Fridays
06.2011 - 05.2013
Over Night Stocking
BJ's
02.2010 - 04.2011
High School Diploma -
Bryant House High School