Ashton Kranz
Lutz
Summary
An educated hardworking Service Porter eager to fulfill a professional role to apply a proven history of customer satisfaction and dealership performance illustrated many years in related roles. Skilled in supporting dealership roles by applying advanced knowledge of dealership operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
BMW Service Porter
Morgan Auto Group
Wesley Chapel
12.2024 - Current
- Assisted customers by greeting them, directing them to service advisors, and ensuring a positive first impression.
- Processed loaner vehicle contracts and placed customers in loaner vehicles.
- Safely valet customer vehicles to and from their homes, ensuring timely and professional service.
- Moved, parked, and retrieved vehicles in a timely manner to support service department efficiency.
- Maintained cleanliness of vehicles, service lanes, and waiting areas to enhance the customer experience.
- Supported service team with administrative tasks including organizing keys, tracking repair orders, and updating records.
Ecommerce Personal Shopper
Whole Foods Market
Carrollwood
12.2023 - 02.2024
- Accurately shopped and fulfilled online customer orders, ensuring substitutions met customer expectations.
- Communicated with customers through the app to provide updates and confirm preferences when needed.
- Used handheld devices and inventory systems to locate, scan, and track products efficiently.
Conversion Technician
VSG
Tampa
01.2023 - 05.2023
- Converted the arena overnight between concerts, sporting events, and special events by installing and removing seating, flooring, and staging.
- Safely lifted, transported, and set up event equipment including chairs, barriers, and flooring systems.
- Collaborated with team members to complete tight turnaround schedules for back-to-back events.
Grocery Clerk
Publix
Bradenton
07.2020 - 08.2022
- Provided friendly and efficient customer service by assisting shoppers with locating products and answering questions.
- Stocked shelves, rotated products, and ensured displays were neat, organized, and fully stocked.
- Trained and certified in the safe operation of pellet jacks and electric pallet jacks for transporting and organizing heavy loads.
Education
Bachelor's degree - Physical Science
USF Tampa
Tampa, FLHigh school diploma -
Skills
- Vehicle inspection and transport
- Strong automotive knowledge
- Sales and customer communication skills
- Manual transmission operation
- Technology proficient
Certification
Driver's License
Languages
- English
- Spanish, Beginner
Timeline
BMW Service Porter
Morgan Auto Group
12.2024 - Current
Ecommerce Personal Shopper
Whole Foods Market
12.2023 - 02.2024
Conversion Technician
VSG
01.2023 - 05.2023
Grocery Clerk
Publix
07.2020 - 08.2022
Bachelor's degree - Physical Science
USF Tampa