Ashtyn Fern
Nacogdoches,TX
Summary
Dependable employee successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
BoomerJacks Bar and Grill
Fort Worth, TX
03.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Junior Lead
Chick-fil-A
Saginaw, TX
02.2022 - 03.2024
- Consistently met or exceeded performance targets, demonstrating commitment to professional growth and organizational success.
- Boosted team morale through effective conflict resolution strategies, fostering a positive work environment.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Collaborated with managers to identify specific training needs for individual departments or teams.
- Produced detailed training reports to comprehensively assess employee performance.
Education
High School Diploma -
International Leadership Of Texas
Fort Worth, TX05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Food Running
- High-volume dining
- Service prioritization
- Order Accuracy
- Supply Restocking
- Sales Techniques
Timeline
Server
BoomerJacks Bar and Grill
03.2024 - 08.2024
Junior Lead
Chick-fil-A
02.2022 - 03.2024
High School Diploma -
International Leadership Of Texas