Ashunta Owens
Administrative
Berwyn,IL
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver.
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Dedicated office professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Data Entry Transaction Specialist III
INTEGRITY STAFFING SOLUTIONS, JPMorgan Chase
Chicago, IL
04.2021 - 11.2022
- Inputting data into computer system while following standard operating procedures and customer-specific instructions for processing.
- Balancing/reconciling electronic and paper documentation.
- Analyzing information to determine accuracy and completeness of work while maintaining site productivity and quality standards.
- Contributing to meeting team goals in addition to individual responsibilities.
- Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security, and general practices.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Medical Office Assistant
LOYOLA UNIVERSITY WELLNESS CENTER, Hybrid
Chicago, IL
03.2020 - 07.2021
- Managing 50 requests and inquiries for patient health information per day; validates HIPAA-compliant authorization; ensures requesting party has legal rights to patient information; dispenses patient health information with accountability to all regulatory entities and according to facility policies and procedures.
- Access and transmit patient health information via various computerized health record systems, paper, fax, scanning, etc.
- Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Assistant Manager
HOWARD BROWN HEALTH/ THE BROWN ELEPHANT
Chicago, IL
03.2019 - 03.2020
- Engage in active on-floor selling and up-selling of merchandise.
- Stock, price, and sort donations and merchandise.
- Assists in analyzing Store reports evaluating controllable expenses and overall Store performance.
- Assists with Associate Relations issues by communicating any incidents to Store Manager or District.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Mentored team members to enhance professional development and accountability in workplace
Assistant Manager of Gift Shop Services
GARFIELD PARK CONSERVATORY
Chicago, IL
03.2018 - 03.2019
- Urgently manages merchandise processing to sales floor within expected Company timeframe.
- Maintain clean, organized, and customer-friendly environment.
- Assists in leading annual inventory process, including preparing and executing inventory guidelines.
- As representative of GPC’s Leadership, demonstrates integrity and honesty in all interactions with associates and Customers.
- Safeguards confidential information, cash and credit card information, and merchandise.
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Drove operational improvements which resulted in savings and improved profit margins
Guest Experience Representative II
MUSEUM OF SCIENCE AND INDUSTRY
Chicago, IL
10.2015 - 02.2018
- Demonstrate curiosity, excitement, and thorough knowledge of Museum content and price structures to sell admissions, exhibits, unique attractions, and memberships.
- Provide active and efficient customer service by answering questions regarding Museum exhibits and unique attractions and providing directions and assistance to enhance guest experience.
- Proactively address guest issues and provide effective resolutions, including assisting guests who may be lost or with any issues or problems.
- Partner with the Guest Experiences team to ensure real-time traffic flow is communicated to ensure positive museum experiences.
- Provide support and cross-train as needed in other areas of Guest Operations, including stanchion set up/take down and technical operations of garage or Giant Dome Theater.
- Conducted research, gathered information from multiple sources and presented results.
Education
Some College (No Degree) - Computer Science
Southern New Hampshire University
Hooksett, NH 08.2022 - Current
High School Diploma -
Percy L Julian High School
Chicago, IL 09.1998 - 06.2002
Skills
Transcribing documents
undefinedTimeline
Some College (No Degree) - Computer Science
Southern New Hampshire University
08.2022 - Current
Data Entry Transaction Specialist III
INTEGRITY STAFFING SOLUTIONS, JPMorgan Chase
04.2021 - 11.2022
Medical Office Assistant
LOYOLA UNIVERSITY WELLNESS CENTER, Hybrid
03.2020 - 07.2021
Assistant Manager
HOWARD BROWN HEALTH/ THE BROWN ELEPHANT
03.2019 - 03.2020
Assistant Manager of Gift Shop Services
GARFIELD PARK CONSERVATORY
03.2018 - 03.2019
Guest Experience Representative II
MUSEUM OF SCIENCE AND INDUSTRY
10.2015 - 02.2018
High School Diploma -
Percy L Julian High School
09.1998 - 06.2002
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