Robert Jennings
Houston
Summary
Proven Data Entry Specialist and Route Driver with a track record of enhancing data accuracy by correcting entry errors and developing efficient processes at MP Instrument. Skilled in transcribing documents and fostering positive customer relationships. Demonstrates strong problem-solving abilities and proficient report drafting skills, ensuring operational excellence and client satisfaction.
Overview
33
33
years of professional experience
Work History
Data Entry Specialist/Route Driver
MP Instrument
Houston, TX, USA
12.1997 - Current
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Verified data files prior to entry to maintain high data accuracy.
- Corrected data entry errors to prevent duplication or data degradation.
- Maintained files, records, and chronologies of entry activities.
- Managed and organized documents for data entry tasks.
- Assisted with developing data entry processes.
- Used computer software to store and retrieve data.
- Inspected and loaded delivery trucks and picked up customer returns.
- Logged mileage, stops, orders and carton counts for each route.
- Received, counted and inspected inventory for delivery.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Maintained positive relationships with customers to promote continued business opportunities.
- Operated delivery vehicles safely and efficiently.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Communicated regularly with dispatcher for delivery route details and changes.
- Developed strong customer base through efficient and reliable service.
- Delivered orders to customers to drive full satisfaction.
Garden Center Associate
Lowe's
Houston, TX, USA
08.2007 - 08.2011
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Security Officer
American Protective Services
Houston, TX
08.1993 - 02.1997
- Monitored surveillance systems to ensure safety and security of premises.
- Conducted regular inspections of property to identify potential hazards or unauthorized access.
- Responded promptly to incidents, coordinating with emergency services as needed.
- Worked in various settings: banks, parking garages, and apartment complexes.
Education
High School Diploma -
Liberty High School
Liberty, TX08.1984
No Degree - Computer Programming
Lee College
Baytown, TXSkills
- Data reporting
- Fork Lift Operator
- Report drafting
- Transcribing documents
Timeline
Garden Center Associate
Lowe's
08.2007 - 08.2011
Data Entry Specialist/Route Driver
MP Instrument
12.1997 - Current
Security Officer
American Protective Services
08.1993 - 02.1997
No Degree - Computer Programming
Lee College
High School Diploma -
Liberty High School
Phone - Number
713-443-0968